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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,079 Reviews

2,079 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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January 25, 2022

My car is always taken at my appt time. I’m updated via text. What’s not to love? More

by Msaskalot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 25, 2022

Very respectful & knowledgeable. Quick service! I love the iservice video send via text, this is my favorite location in the Chicagoland area. More

by EmilyV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 24, 2022

Owen was extremely nice. Made sure all my questions were answered. Even threw in a few jokes here and there. Made my visit less stressful. Thank you ! More

by a.jeanette22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 24, 2022

Everything went well at appointment with fixing a recall problem and also rotating my car tires More

by DIANE.MED10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Jan 25, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 24, 2022

Very kind, respectful, and helpful. It is a bit pricey but the helpfulness and service is worth every penny More

by PapaTango
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 22, 2022

The app for making appts failed. I never received a call back for making an appt. The staff was unfamiliar with using the GM points system. The staff tried to give me the wrong keys to my car then acted as More

by DBZ01056
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Advantage Chevrolet of Hodgkins responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 20, 2022

Service staff was very friendly and professional. Owen explained things thoroughly and answered any questions that I had. More

by mrsmash10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 20, 2022

Every time I visit Advantage Chevrolet of Hodgkins, be it for service or a new purchase, I'm greeted with professionalism, efficiency, and and friendly demeanor. I will most certainly continue my business t More

by CBOB72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrianne Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 18, 2022

Walked in greeted by one of the most pleasant customer reps. Very helpful and tentative to my needs. She also offered me something to drink! When it was time to come back pick up my vehicle she (Smiled ) More

by tarjasevans5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak
Jan 20, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 18, 2022

They were able to help me when I needed to get my wife's equinox in for service when I needed it looked at and for that I'm thankful. More

by BILLJAM38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Heeney
Jan 20, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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