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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,079 Reviews

2,079 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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February 04, 2022

I dropped my car off on Saturday for a Monday salt. Car was done on Saturday That was great. The problem was they called my home number to tell us and we did not get home until after the dealership close More

by sboxerlover
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember who it was
Feb 07, 2022 -

Advantage Chevrolet of Hodgkins responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 04, 2022

When I bought my car there, the experience sucked. So far, the experience with the service department is great! More

by thomasmoore0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Advantage Chevrolet of Hodgkins responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 03, 2022

Nice to buy a car and have it serviced with knowledgeable people in the dealership More

by bconstanzer
Price
Recommend Dealer
Yes
Employees Worked With
Mike Heeney
Feb 04, 2022 -

Advantage Chevrolet of Hodgkins responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 03, 2022

Dependable it’s the word that comes to mind when I think about this dealership More

by goatinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Zycki
Feb 04, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 03, 2022

Cynthia and team were great. It was cool to see the video. The shuttle service with Daniel was very convenient. Service was completed a lot sooner than expected. Great experience. Thanks More

by jpivas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Cynthia and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 02, 2022

We were told our car need all new front and rear brakes. We were told our car need all new front and rear brakes. When I declined and took our car to the mechanic we have gone to for 20 years. He stated More

by DNESE66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sergio Andrade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Advantage Chevrolet of Hodgkins responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 02, 2022

I love how hands on they are and how they keepYou in the I love how hands on they are and how they keep You in the loop regarding your service More

by ANSARDIN.AS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan in service
Feb 03, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 02, 2022

The service representative kept me informed of recommendations and the service status on my vehicle. More

by COLLEENM21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 02, 2022

Great customer service in the repair shop. Team was very helpful and attempted to work through warranty issues with me. More

by j.valdes4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 02, 2022

Very happy with service department. I have used them often. I will return for future work More

by Steve M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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