Advantage Chevrolet of Hodgkins - Service Center

Excellent service. Very professional. Every time I have an issue it always gets resolved promptly. Friendly staff who are always willing to help. Highly recommend. an issue it always gets resolved promptly. Friendly staff who are always willing to help. Highly recommend. More

They have the best device I've ever seen at a dealer and I'm 60. They were polite and very on top of everything. They got me in quick with a broken tail light. I'm 60. They were polite and very on top of everything. They got me in quick with a broken tail light. More

I brought in my equinox and they told me I needed a new starter that would cost $900 or more. I got a second opinion and it was not the starter, the computer connection and wiring was just rusted and corro starter that would cost $900 or more. I got a second opinion and it was not the starter, the computer connection and wiring was just rusted and corroding and needed to be cleaned. I saved myself $500 not keeping my car with you and even more as you would have “fixed” my starter and the issue would have continued. If unintentionally done then it happens but you guys are a scam. More

Dealer left my car in customer parking and car was damage no one knows what happen even when I asked nobody knew at all..l no one knows what happen even when I asked nobody knew at all..l More

Simply, “The Best”! Fast, reliable, and yes, definitely recommend Advantage Service Dept! Accurate, keep you posted on what is going on! They check on you! recommend Advantage Service Dept! Accurate, keep you posted on what is going on! They check on you! More

The staff is pleasant and the addresses any issues that you may have and they were very accommodating we came to Dropping me off and picking me up with their free shuttle service.. you may have and they were very accommodating we came to Dropping me off and picking me up with their free shuttle service.. More

I will never bring a vehicleThere for service again! I will never bring a vehicle There for service again! They found a problem and didn’t diagnose it and left the car leave without being looked at and I will never bring a vehicle There for service again! They found a problem and didn’t diagnose it and left the car leave without being looked at and it was a serious issue. More

They were accommodating when they had to keep my vehicle overnight and got me in a loaner and were also understanding when I had to bring it back a day later then when my car was ready do to my work schedul overnight and got me in a loaner and were also understanding when I had to bring it back a day later then when my car was ready do to my work schedule. More

Up until picking up my car, I had a great experience with Advantage. It was a complicated repair situation involving another dealership and GM corporate where the end result was the entire clutch system need Advantage. It was a complicated repair situation involving another dealership and GM corporate where the end result was the entire clutch system needed to be replaced due to an error of the other dealer. They communicated regularly and provided videos and documentation of the estimate. They completed a complete replacement of the clutch master cylinder and slave cylinder on a Corvette. However upon picking up the car, the manager seemed annoyed when I asked for a test drive before checking out. Upon getting into the car, the manual transmission would not engage reverse. We both tried it and concluded there was something wrong. My worry was something was not repaired correctly. The car is 15 years old with only 10k miles so it has been babied it's entire life. So I would have expected some sort of apology that the car was not in pristine order after being worked on for about a week. Instead I got an annoyed look from the manager that he had to have the service techs put it on the rack again. After waiting about another hour, the car was brought around and seemed to be in working order with reverse now allowing it to be engaged with the clutch. No explanation was offered as to what they did or what changed, I was just told that "I was not putting the car in reverse properly" even though the manager couldn't even get it in gear. Even after waiting all that time and being told that "nothing was mechanically wrong," I did not even receive an acknowledgement of the inconvenience nor any sort of apology for my time. By the way, I then had to go in and pay the dealership $3,200 for the experience. While this dealer may be used to servicing customers with routine repairs on passenger vehicles, they certainly were not sensitive at all to how important a family classic car should be treated OR basic customer service when an issue is identified. **I will say that Rich (unsure of last name) was excellent to work with and very communicative. More

Brought my Equinox in for an oil change and tire rotation. Everything went smoothly, no problems. Everyone was extremely helpful and most importantly knowledgeable. Owen was my contact person and ke rotation. Everything went smoothly, no problems. Everyone was extremely helpful and most importantly knowledgeable. Owen was my contact person and kept me informed every step of the way. I will be returning. More