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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,074 Reviews

2,074 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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March 15, 2022

Friendly courteous was very efficient finished my car ahead of time was glad to do business with them. More

by DDIMAGGIO5
Recommend Dealer
Yes
Employees Worked With
Angel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 15, 2022

They changed my oil. Put to much oil in engine, developed a knock. Which is a lifter. They drained the oil. But took no responsibility. Won't EVER do business with ADVAN More

by JRTWIN1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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March 15, 2022

I'm very satisfy with the service they provide definitely recommendable I will go back for my next service thanks More

by tefydrywall75
Customer Service
Recommend Dealer
Yes
Employees Worked With
chris Wetzel
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Mar 17, 2022 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 14, 2022

Horrible people service skills from Mike, service rep to Felipe A, Service Mgr they have taken my 2022 Silverado and and just replaced parts without determining problem. Rode 60 miles to test a radio?!? Rep More

by Virni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Heeney
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March 14, 2022

We are very happy with the service at this dealer. Parts were ordered the same day we brought the truck in and all repairs were made by he next day. Communication throughout was excellent. More

by PURCHASING
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 16, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 11, 2022

Very friendly and vocal staff but the waiting time was a little bit absurd. I really liked how you get update via video on how the servicing is going. More

by AGATAPADLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2022 -

Advantage Chevrolet of Hodgkins responded

Thanks for your great review! We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 09, 2022

Meet my needs great environment nice people and fast turn around time of service when needed! More

by MCBRIDE.JANAE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia
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Mar 10, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 09, 2022

Very very professional in their work and very attentive, very kind and respectful with customers.thanks More

by mario.gonzalez774
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Heeney
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Mar 10, 2022 -

Advantage Chevrolet of Hodgkins responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and I am glad we met our goals during your visit. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 09, 2022

Fast service. They really care for my car. They dealt with the warranty company to get everything done. More

by VINCEDZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. I always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 09, 2022

I took my car to Advantage for 50,000 mile service and brakes. The work was done the same day at a fair price to my satisfaction. I recommend this service department. More

by djd220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2022 -

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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