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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,070 Reviews

2,070 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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April 05, 2022

The service was acceptable but nothing special. A charge of $180.00 for a half hour guess at an air ventilation issue is excessive. More

by williamsmrz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 05, 2022

Service department is awesome. Brought my car in for check engine light. I received a video to my cell phone as to why the check engine light was on. Parts where replaced within 2 More

by Tieraharris23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 05, 2022

No complaints-the way it should be and is. Prompt, courteous and professional and on time. More

by DWCRIP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

April 05, 2022

Great response time in assessing the issues and fixing my vehicle. Very kind and helpful upon pickup! More

by a.griggs8566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Advantage Chevrolet of Hodgkins responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 04, 2022

Went in for an oil change and the techs found other issues that were corrected More

by MKOSENESKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Centa
Apr 06, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 04, 2022

For some reason I have to write 15 words in this block so I write 15 words in this block and still say thank you great job More

by Rleake45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak
Apr 06, 2022 -

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

April 04, 2022

Went in for issue with engine and water entering my tailgate. Received courtesy vehicle and was updated regularly in the status of my vehicle. Great customer service. More

by matthew.mahoney1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lesak
Apr 06, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 04, 2022

I received exceptional customer service from advantage Chevrolet while my car was being serviced. I received phone calls during my wait time and also the price of payment and I also received a discount of More

by NNBLESSLIKETHAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Heeney
Apr 06, 2022 -

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 02, 2022

Wonderful staff ad took care of my vehicle 100 percent satisfaction...the store was amazing they had coffee and snacks to make the time more relaxing More

by TONYSEVILLA72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Advantage Chevrolet of Hodgkins, we value our customers and we look forward to seeing you down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 01, 2022

Terrible customer service. I was really disappointed.Came back where I purchased my vehicle.Sorry I did More

by lorenzo-1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
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