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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,070 Reviews

2,070 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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May 09, 2022

I waited five hours for a oil change! Waste of my time I’m still upset about that More

by LARRY.WIDEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sergio Andrade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Advantage Chevrolet of Hodgkins responded

LARRY.WIDEMAN, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Advantage Chevrolet of Hodgkins does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 09, 2022

We recieved good service with reasonable rates, the service did take longer then we expected though. More

by williamst289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcy Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Sikirica
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

May 09, 2022

Professional service. Treated with respect. Car was ready when promised. Car was nice and clean after service More

by bigbarb50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 06, 2022

Clean, convenient, polite, respectful, efficient, comfortable, confident, concerned,concise, friendly, professional, flexible, secure, dedicated and dependable service and customer care above reproac More

by cathyslaw25
Price
Recommend Dealer
Yes
Employees Worked With
Angel Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for writing this amazing review for our team! I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 09, 2022 -

cathyslaw25 responded

cathyslaw25@gmail.com

May 05, 2022

The dealership was good, but the two tire repairs were difficult for the technician and the tires are not balanced. The car steering wheel shakes at 50 to 65 mph. I will need to consult service as to w More

by timothymoorehome
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dan Bednarz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Advantage Chevrolet of Hodgkins responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 06, 2022 -

timothymoorehome responded

Felipe, I can bring the car in to have the tires rebalanced. Given the interior soft rubber compound inside the tire and the patch that had to be applied man made, I am wondering if the tires can be balanced with the weight of the patch and weight of the interior soft rubber compound being machine made

May 05, 2022

Excellent, prompt service! Highly recommend this dealership! I was sent a video of my 5 pt. inspection - how cool! I got to view exactly what was going on underneath my car. 5 More

by Liz0003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Advantage Chevrolet of Hodgkins responded

We cannot thank you enough for your wonderful review of Advantage Chevrolet of Hodgkins and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 05, 2022

They were very polite the tried to help. Thanks for everything I thought I left my plug in the waiting room hopefully they will find it and contact me More

by sbdsinbad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 05, 2022

They were very helpful on getting me into a nice car thank you Jos and mangement More

by sawyerjohnathan34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joslynn Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 04, 2022

A very attentive dealership staff is very friendly and concerned about your needs everyone I encountered was smiling friendly and accommodating service was on point for my 2011 Corvette thank you Owen yo More

by atmalone520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 03, 2022

What a well organized and professional service center. Owen was amazing he was honest and made me feel like a valued customer. I will be back. More

by astro102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cederblad
May 04, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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