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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,184 Reviews

2,184 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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August 09, 2022

Came in for a 15-point inspection: kept me in loop and the quick service!! More

by Monica.veasley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Cederblad
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Aug 11, 2022 -

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 09, 2022

My visits be great when I go to the dealership. No hassle and always keep the customer up to date on there vehicle. I never had a issue with them. Great Customer Service. More

by jackiehicks808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2022 -

Advantage Chevrolet of Hodgkins responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 01, 2022

I had a terrible experience with this dealership. I bought a used car from them in January (the sales person was not much better) I've had to take the car back 5 times since I bought it. 2 times I ha More

by Katrina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joslynn Keys
1.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2022 -

Advantage Chevrolet of Hodgkins responded

Katrina, we strive to provide a positive car buying experience for every person, and it appears that we did not fully achieve that during your visit. Customer service is a top priority for our dealership, and it's important that our guests feel at ease during the entire process. If you are open to giving me a chance to make things right, I invite you to contact me at your earliest convenience. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

Aug 08, 2022 -

Katrina responded

This response is laughable. Because not only did i speak with felipe the service manager but i spoke with charlie personally on multiple occasions and instead of helping me they both gave me the cold shoulder. And when i decided to just pick up the car because i couldn't afford the $4400 they were asking for not a single person apologized or said "sorry we couldn't help you more." This dealership screwed me over big time with this car. Now I'm in the process of getting a lawyer which oddly is more affordable than getting the car fixed.

July 31, 2022

I was very pleased with the attention to detail and complete inspection of my 2019 Impala. More

by TIMLAMP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 30, 2022

They where quick I loved my car wash and friendly service I was very pleased More

by belindaojeda86
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 29, 2022

Advantage Chevrolet service department ins top notch. Carolina kept me informed on everything that was needed. More

by mrsmash10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 28, 2022

I'm happy with my recent purchase. The people that helped me make it possible for me to choose a vehicle that i really wanted. More

by geron422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Reily
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 27, 2022

Outstanding great service and friendly customer service, you cannot go wrong. I’m sorry I can’t remember names but everyone was great. More

by dadgot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All we’re great
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Jul 28, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 26, 2022

My oil change and tire went well. It was an oil change and tire rotation after all. More

by durso223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 25, 2022

The manager was rude and I am not coming back to this place for business ever even if it is the closest Chevy dealership to me More

by Geoarchundia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cynthia
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Jul 27, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

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