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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
1,992 Reviews

1,992 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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September 03, 2024

Carolina is excellent to work with. This ended up being an insurance claim and Carolina handled all the necessary paperwork. She also fought the insurance company to help prevent me f More

by glrodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Sikirica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We truly appreciate your feedback about your experience with Advantage Chevrolet of Hodgkins. It's fantastic to hear that Carolina provided excellent support throughout your insurance claim and ensured the process was as smooth as possible. We're glad the work was completed promptly for you. We look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 03, 2024

Everyone seemed to be Friendly & some workers spoke just to speak & that’s a rarity nowadays but they also didn’t take a long time servicing my vehicle & they washed my car and I had no idea that was includ More

by rookiec35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We truly appreciate your kind words about the friendly atmosphere at Advantage Chevrolet of Hodgkins. We're glad to hear that your vehicle service was quick and that you enjoyed the complimentary car wash. It's always our goal to provide a positive experience for our customers. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 03, 2024

Great dealership great employees always answer any questions and complete work on time or earlier than expected. More

by RCASTLE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We at Advantage Chevrolet of Hodgkins are thrilled to hear that you had a great experience with our team and that your questions were answered promptly. We pride ourselves on timely service and appreciate your recognition of our efforts. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 02, 2024

Very very helpful and the staff is friendly nice people to do business with and helpful and helpful More

by SOPHIARUBY352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that you found our staff at Advantage Chevrolet of Hodgkins to be friendly and helpful. Your positive feedback means a lot to me, and I appreciate your support. I look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 01, 2024

Misquoted rate for job. Disappointed in customer service. Will try to avoid service there for now. More

by SHERRYLROBINSON14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Salcido
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I understand your concerns regarding the misquoted rate and the customer service you received. Your feedback is important, and we strive to maintain high standards at Advantage Chevrolet of Hodgkins. If you would like to discuss this matter further or if there's anything I can do to assist you, please feel free to reach out. I appreciate your input and hope to have the opportunity to serve you better in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 31, 2024

Jeff is very professional and courteous and really cares. For the clients first class act More

by JIMH0733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Sikirica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pricsila Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your wonderful review! I truly appreciate your kind words about Jeff and his professionalism at Advantage Chevrolet of Hodgkins. It’s always rewarding to hear that our team is providing a first-class experience. I look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 31, 2024

Owen is extremely customer focused. He is professional, knowledgeable and very pleasant to deal with. He was able to answer any questions I presented him with and he is a great represen More

by laura.richards1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words, Laura! I'm thrilled to hear that Owen provided you with excellent service during your visit to Advantage Chevrolet of Hodgkins. It's great to know that you found him professional and knowledgeable. I appreciate your feedback and hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 30, 2024

A routine oil change took nearly three hours. Was told it would be an hour and a half. More

by TPMCCANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who I worked with
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Sep 03, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I understand that waiting nearly three hours for a routine oil change at Advantage Chevrolet of Hodgkins was frustrating, especially when you were initially informed it would take an hour and a half. If you would like to discuss your experience further, please feel free to reach out to us directly. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 30, 2024

Great staff very helpful. Very accommodating and helpful and very clean. Steve Garcia is an awesome salesman. More

by SSONNYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Garcia
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Sep 03, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our helpful staff and found our dealership clean and accommodating. We'll be sure to pass along your kind words to Steve Garcia as well. We appreciate your feedback and hope to see you again at Advantage Chevrolet of Hodgkins! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

August 30, 2024

Everything was great at Advantage Chevrolet. Andrew was very attentive and helped us through the sales process. More

by Gtsj0254
Recommend Dealer
Yes
Employees Worked With
Robert Alanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rekstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew fitzpatrick
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Sep 03, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Advantage Chevrolet of Hodgkins and that Andrew was attentive in assisting you through the sales process. We truly appreciate your feedback and look forward to welcoming you back for any future needs! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

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