Advantage Chevrolet of Hodgkins - Service Center
Hodgkins, IL
2,171 Reviews of Advantage Chevrolet of Hodgkins - Service Center
This is the last time I will be going to this dealership for service. Upon walking in to the Service Center, Patrick handed me an $8000 service recommendation. I walked in for an oil change and tire rotatio for service. Upon walking in to the Service Center, Patrick handed me an $8000 service recommendation. I walked in for an oil change and tire rotation. After a confrontation, he claimed he didn’t have his glasses on. Most of the services were previously done at this dealership. How many vulnerable customers have been taken advantage of. Afterwards I showed Patrick a photo of my undercarriage of a potential oil leak and asked to have the technician to check it out. After the service was completed both Patrick and the technician claimed that the stain happened after the oil change. I don’t appreciate being lied to and also don’t appreciate the fact that they tried to see if I would fall for the $8000 charges. Service advisors should do their homework on their clients, takes 2 minutes. I pass up several Chevy dealers and tons of oil change locations just to stay loyal to the place of purchase. Never again…. More
Emily is a great employee explained everything great personality,attitude Service was done faster than usual personality,attitude Service was done faster than usual More
The young lady who took care of me was awesome. She was extremely helpful and pleasant. She was extremely helpful and pleasant. More
Jeff was great and explained everything perfectly! Was able to get me in and out! Was able to get me in and out! More
Felipe and Carolina were very helpful in being us in a rental so they could inspect our car. rental so they could inspect our car. More
Emily was very friendly and knowledgeable. She did a great job working with my 3rd party extended warranty company to get a repair covered. Her technician did a great job diagnosing and solved She did a great job working with my 3rd party extended warranty company to get a repair covered. Her technician did a great job diagnosing and solved the problem in the most cost effective way. Also Emily called when she said she would and the repairs were finished when she said they would be. More
Felipe and Carolina were very helpful in being us in a rental so they could inspect our car. rental so they could inspect our car. More
Great communication and excellent service. I was offered a loaner due to the possibility of a lengthy repair. I was offered a loaner due to the possibility of a lengthy repair. More
I Absolutely Love Advantage Chevrolet and it's Staff Members, They're All Super Friendly, Professional,Caring Individuals who go over and beyond to get their jobs done, I have Never had a bad experience Members, They're All Super Friendly, Professional,Caring Individuals who go over and beyond to get their jobs done, I have Never had a bad experience No matter how big or small the situation may have been, They have Always kept me a Satisfied Happy Customer. More
The total cost was ridiculous and I will never come back their again for nothing. A starter job should have never costed $823.00 that's ridiculous and don't make any sense. So thank you but I won't be retur their again for nothing. A starter job should have never costed $823.00 that's ridiculous and don't make any sense. So thank you but I won't be returning not even for an oil change. More