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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,171 Reviews

2,171 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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February 05, 2025

This is the last time I will be going to this dealership for service. Upon walking in to the Service Center, Patrick handed me an $8000 service recommendation. I walked in for an oil change and tire rotatio More

by RiverBoat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patryk Wyrazik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to share your experience with us. We appreciate your loyalty to Advantage Chevrolet of Hodgkins and are disappointed to hear about your recent visit to our Service Center. Your feedback regarding the service recommendation and your interaction with our team is important, and we understand your concerns. I encourage you to reach out to me directly so we can address your experiences in more detail and ensure we uphold our standards moving forward. Thank you again for your feedback. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

February 04, 2025

Emily is a great employee explained everything great personality,attitude Service was done faster than usual More

by Lsuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We’re thrilled to hear that our team member provided excellent service and that you were pleased with the speed of your service at Advantage Chevrolet of Hodgkins. We appreciate your kind words and hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

February 03, 2025

The young lady who took care of me was awesome. She was extremely helpful and pleasant. More

by lynnebeumer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
Feb 05, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team at Advantage Chevrolet of Hodgkins. We strive to provide excellent service, and it's fantastic to know that our staff made a positive impression. We hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

February 01, 2025

Jeff was great and explained everything perfectly! Was able to get me in and out! More

by AMYTRAVIS16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I am thrilled to hear that you had a great experience with us at Advantage Chevrolet of Hodgkins and that Jeff was able to assist you efficiently. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 27, 2025

Felipe and Carolina were very helpful in being us in a rental so they could inspect our car. More

by karinamon81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Emily was very friendly and knowledgeable. She did a great job working with my 3rd party extended warranty company to get a repair covered. Her technician did a great job diagnosing and solved More

by gravste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your thoughtful review! I appreciate your kind words about our team at Advantage Chevrolet of Hodgkins, especially regarding the work done with your extended warranty. It’s great to hear that our technician effectively diagnosed the issue and that you were pleased with the communication and timeliness of the repairs. I look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 23, 2025

Felipe and Carolina were very helpful in being us in a rental so they could inspect our car. More

by karinamon81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that our team was able to assist you with your rental while your car was being inspected. At Advantage Chevrolet of Hodgkins, I strive to provide top-notch service to all of our customers. I look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 23, 2025

Great communication and excellent service. I was offered a loaner due to the possibility of a lengthy repair. More

by DBR4423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience with our communication and service at Advantage Chevrolet of Hodgkins. Offering a loaner is just one way we strive to make your visit as smooth as possible, especially during repairs. I look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 21, 2025

I Absolutely Love Advantage Chevrolet and it's Staff Members, They're All Super Friendly, Professional,Caring Individuals who go over and beyond to get their jobs done, I have Never had a bad experience More

by brattyone808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Reily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua
Jan 23, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear that our team at Advantage Chevrolet of Hodgkins has consistently provided you with excellent service. It's our goal to ensure every customer feels valued and satisfied. We look forward to serving you again in the future! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

January 20, 2025

The total cost was ridiculous and I will never come back their again for nothing. A starter job should have never costed $823.00 that's ridiculous and don't make any sense. So thank you but I won't be retur More

by ZARIAHGAINES123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Salcido
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback. I understand your concerns regarding the cost of the starter job. We at Advantage Chevrolet of Hodgkins strive to provide transparent pricing and quality service. If you'd like to discuss this further or explore possible resolutions, please feel free to reach out to me directly. Your satisfaction is important to us, and we appreciate your input. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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