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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,132 Reviews

2,132 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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July 08, 2022

They don’t keep you Updated on your service. The video is a joke because the mechanic talks too fast to hear anything. They leave the seat and floor covers in the vehicle and the free car wash i More

by barbschaeflein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Didn’t catch names
Jul 11, 2022 -

Advantage Chevrolet of Hodgkins responded

barbschaeflein, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 07, 2022

Great customer service. The service department was great no issues at all easy check in kept me updated on my vehicle. More

by Gonzo1926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Advantage Chevrolet of Hodgkins responded

Thanks for your awesome review! We're very happy to hear that our team was of such great help to you. We always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 04, 2022

All went well and I will look forward to future dealings. Thank you for your service. More

by TNICKS56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lesak
Jul 06, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to share your feedback regarding your experience at Advantage Chevrolet of Hodgkins! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 04, 2022

I was told squeaky brakes are normal on a new truck and the engine brake still doesn't work. More

by nicholasca3
Quality Of Work
Recommend Dealer
No
Employees Worked With
none
Jul 06, 2022 -

Advantage Chevrolet of Hodgkins responded

Nicholas, thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 02, 2022

They said I needed a wheel alignment I got it done . Notice my steering when was off centered took it back. It still was not right . When back 2 other times before it was fixed . It was an inconvenience More

by eugenehdrz2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Advantage Chevrolet of Hodgkins responded

Eugene, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 01, 2022

From the moment I got there the process is super smooth and staff were all super helpful More

by freddy.escarpita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

June 30, 2022

Very good people good services I’m pleased with the service and happy thumbs up More

by RENTERIADIMAS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cinthya tena
Jul 01, 2022 -

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 28, 2022

Not happy with the service, the problem is still there and when I asked the person said that the person working on my car didn’t say nothing about it.. More

by lizbeth.mondragon98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NA
Jun 30, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 28, 2022

The mechanic did the work that the car needed. I liked the video they send of your car More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Advantage Chevrolet of Hodgkins responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that our service team assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 28, 2022

Had great service and everything that was happening with my vehicle, my service advisor would let me know as soon as she heard something. Carolina is very professional and goes out of her way for the custom More

by ecuamex75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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