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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,184 Reviews

2,184 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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September 21, 2022

The staff was very nice the service was unbelievable nice. My car was fixed like a brand new car again I can't thank them enough. More

by tonysmitty3741
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Advantage Chevrolet of Hodgkins responded

Tony, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 16, 2022

I had my New Truck fitted with a Class II hitch for maximum towing capacity. More

by bsimon11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Duran
Sep 16, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 15, 2022

Advantage Chevrolet has one of the Highest rated Service Departments, in my opinion. I am very confident with the mechanics and service writers. The amount of information backed up with Videos helps quite a More

by BILLFIT46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 15, 2022

Communication is poor. The person who set up my appointment was unkind and not helpful when I had a problem that needed to be solved, which was a missing tire key. I was More

by ERICA8199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 14, 2022

Service technicians helpful . explaining what they were doing for the vehicle with video of areas needing repair or replacement. More

by JOGAREK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 14, 2022

Service was very good. Mechanic explained things and was very customer focused. He worked quickly and did good work. More

by larry246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Laske
Sep 16, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 14, 2022

I like their fast and reliable service. Friendly and helpful customer service people. The videos provided are a great visual visual to understanding the problem. More

by alfaro.ana77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 13, 2022

They were very helpful and polite. Most dealers try to sell you a new car. But not here More

by mroman59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 12, 2022

Professional, courteous, quality, but not timely. A scheduled oil change shouldn’t take longer than one hour. More

by MRTORT
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for this review. I really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 10, 2022

Carolina was courteous, efficient and honest. That is exactly what a customer wants from any business. Although my bumper to bumper warranty had ended, my car (camshaft engine bank sensor) was More

by Al Winkler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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