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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,184 Reviews

2,184 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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October 06, 2022

Everything went really good our salesman was quick and efficient. I would definitely buy another car from him. More

by dmoleterno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 04, 2022

The Service does the work within the allotted time frame. They don't have you waiting at the dealership unnecessarily. More

by MARTINWEATHERS78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2022 -

Advantage Chevrolet of Hodgkins responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 01, 2022

I took my truck in for an oil change and inspection. They sent me a video of my vehicle and the things they recommend replacing with cost. They make it very easy to approve or not. Very pleased the serv More

by VRGS82
Customer Service
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 29, 2022

my first time there was a good one the peoples was very helpful to me and my needs, thanks Advantage. More

by sweetblack0998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Duran
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Sep 29, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 29, 2022

LONG wait time. 3.5 hours for oil change, tire rotate, brake fluid flush and aleignment. Will look for another location next time. More

by lapanatera
Customer Service
Recommend Dealer
No
Employees Worked With
Owen Suarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to share your recent experience at Advantage Chevrolet of Hodgkins. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Oct 03, 2022 -

lapanatera responded

What was most important to me was the fact I sat there for 3.5 hours except to get some food across the street for 20-30 minutes. My service manager did not once come out to inform me the status of my work being done. I noticed there was another service manage sitting at a desk behind him. She was out in the waiting room area talking to several customers about their progress. I had to go look for my guy. A couple of years ago, I had work done there and it was same issue. The next year I went to the Bolingbrook location and it was worse!! I just had an oil change. My car was done within an hour but my car was in a holding area and he no clue where my car was! I tried to go back to Hodgkins this time. So, the whole service thing seem to be a problem with your Service Model. I will never come back there or recommend it to anyone. I'll find another Chevy dealer to get my work done. You lost me as a customer.

September 29, 2022

Service department is excellent and very thorough with servicing my car. Carolina keeps me in the loop with the status of my service visit. More

by mrsmash10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 29, 2022

Drove in with no appt, CHECK ENGINE light on - within 2 1/2 hrs, problem was diagnosed & repaired. More

by cweisseg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lesak
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Sep 30, 2022 -

Advantage Chevrolet of Hodgkins responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 28, 2022

This is the second oil change for my Chevy Silverado at Advantage Chevrolet. The service and staff has been great. More

by alton4370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Sikirica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your excellent input! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 28, 2022

Good experience. The mechanic was patient and competent. However the service was very expensive for me. More

by joy.wachukwu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2022 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 28, 2022

I like experience with the dealer and associates don’t like survey. Rather be asked questions More

by JARVISWALTERS72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joslynn Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2022 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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