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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,068 Reviews

2,068 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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June 17, 2022

Normally I would have recommended this location but a recent experience has me second guessing. Gave us failed tests on a vehicle that wasn't even ours. Had we believed them, we would have been in the ho More

by jenrut8
Customer Service
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Advantage Chevrolet of Hodgkins responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

June 15, 2022

Good professional service. Fast and efficient. Everyone was nice and professional. Was able to accommodate my needs by finding me an earlier appointment. More

by donmoniqueb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 13, 2022

Fast friendly service that is pain free. The service department took goo care of my truck. More

by MARC.ROZHON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Duran
Jun 15, 2022 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 13, 2022

Friendly customer service and helpful. I would come back. I called in the morning for appointment and was able to be serviced the same day More

by mjmurillo1212
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jun 15, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business and hope to work with you again in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 13, 2022

I was quoted one price and paid another. But because it was 6:52 and the service department has left for the day nothing was done. More

by sandra.cunningham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No
Jun 15, 2022 -

Advantage Chevrolet of Hodgkins responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 13, 2022

Shuttle ride home, car ready on time and friendly service staff. As "good as it gets". More

by markwho08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 13, 2022

Big Thank You to Carolina for getting my vehicle in and out as fast as they did and I believe it as was Felipe for getting me a rental. Talk about VIP service. Thank You thank you!! More

by JHERNANDEZ43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 12, 2022

I Would have to say that I enjoyed the service side of the business much better than I enjoyed the sales aspect of this place. With the service side they were very accommodating to my needs and even adjus More

by vderickson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bednarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Grimaldo, Tom Cederblad, Isamar Diaz
Jun 15, 2022 -

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 11, 2022

Buenas personas, muy a tantos a mis preguntas me asistieron bien, los recomiendo a mis amigos muy buena experiencia con el servicio por eso recomiendo que avallan al dealer. More

by pgarcia2934
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cunningham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bednarz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mensiono a todos por que no se sus nombres buen trabajo, Fernando Grimaldo, Tom Cederblad, Isamar Diaz
Jun 14, 2022 -

Advantage Chevrolet of Hodgkins responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

June 11, 2022

Friendly, very helpful and courteous. Didn't try to over sell anything. I mean they recommend but not pushy. Great place to go. Very clean nice comfy waiting room also More

by lebrone1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 14, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

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