Back

Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,184 Reviews

2,184 Reviews of Advantage Chevrolet of Hodgkins - Service Center

Sort by
October 15, 2022

Excellent service department. The keep you well informed as to the status, and even send pictures illustrating a problem they found. Since the survey asks about rating how well my More

by raccoonskunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Advantage Chevrolet of Hodgkins responded

I truly appreciate you taking the time to write about your experience at our service department! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 15, 2022

Worst service ever . I recommend you to buy and get serviced elsewhere. This place is so overpriced and car is worst after service . I got free carwash it was slapped w More

by Bh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Owen Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Advantage Chevrolet of Hodgkins responded

This is not the type of experience we seek to provide. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 14, 2022

Carolina Martinez is awesome. Her customer service is second to none. I just wish you had loaner vehicles. More

by omar.torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 13, 2022

Oil change and tire rotation too 2 hours. I even had an appointment. First time at this dealership More

by sija326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Guzman
Oct 14, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. Here at Advantage Chevrolet of Hodgkins, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 13, 2022

I had an after market srereo service performed through Advantage. It didn't take long. Everything looked clean and neat when they were finished ,and it works really well. Thank you. More

by alton4370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Sikirica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Guzman
Oct 14, 2022 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 11, 2022

I was told at the time of signing that paint and dents were covered and was told this o er the phone by the lady i spoke with but then we arrive and i am told it is not. More

by pedroirene3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Advantage Chevrolet of Hodgkins responded

Pedro, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 11, 2022

Nice people lack of follow up hard to get a return call must be on the dealership yourself to get matters addressed More

by john.cappelletti
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to share your recent experience at Advantage Chevrolet of Hodgkins. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 10, 2022

Everyone was friendly and professional. Did not have a long wait for service to be completed.. More

by avon4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Advantage Chevrolet of Hodgkins responded

I truly appreciate you taking the time to write about your experience at our service department! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 10, 2022

Service was great, everyone friendly and professional makes you enjoy coming and coming back for whatever needs you have More

by ecuamex75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Advantage Chevrolet of Hodgkins responded

I appreciate your marvelous feedback! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 09, 2022

They were awesome. I showed a few minutes early and they were ready to assist and get me moving.. More

by Craig M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

...
105
...