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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,133 Reviews

2,133 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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August 31, 2022

GOT MY RIDE FIXXED IN A FAST FASHION. THANK YOU TO TONY AND THE WHOLE DEPT More

by mack929503
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

August 29, 2022

Dennis R made renewing our warranty an easy task. No fuss no muss. Carolina in Service is also very accommodating and helpful. Every time we call or come she is right there to help us figure the is More

by 81174mlc
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 26, 2022

Great Service & friendly staff. Kept me informed about everything. Did the work quickly. Didn't have to wait long More

by KATHLEENSTANCATO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Lesak
Aug 29, 2022 -

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 26, 2022

The wait is always to long. It was 1.25 he’s fir an oil change. I don’t wait this long at other places. More

by Christine.ewell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea
Aug 29, 2022 -

Advantage Chevrolet of Hodgkins responded

Thanks for your great review, Christine.ewell. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 24, 2022

Carolina was awesome, She did everything she could. Very helpful. Dealer wise... 2019 equinox had it there too many times too many PROBLEMS how does a 2019 car radio go out and you make me pay for it More

by Cindyrella918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Cindyrella918 responded

Unhappy

August 23, 2022

Thank You Carolina and Felipe for the great customer service that you and everyone at Advantage demonstrated during my recent visit. More

by MikeS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 23, 2022

Great service kept me informed the whole time and provided a loaner while my car was in. More

by lubepros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Watson, Mike Heeney
Aug 25, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 18, 2022

It should not take over two hours for an oil change / tire rotation. I had a scheduled appointment at 9am, there is no excuse to keep your customers waiting for 2+ hours. I would like to receive feedba More

by flynndog7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Advantage Chevrolet of Hodgkins responded

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 18, 2022

No stop emailing me I have unsubscribed and you keep sending me emails I will give so many bad reviews to this dealership it will ruin the social media STOP ASKING ME YOU GUYS SUCK More

by MWBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Bocchiere
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cunningham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bednarz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cederblad, Isamar Diaz
Aug 19, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us.

Aug 19, 2022 -

MWBERT responded

No you guys suck before and you still suck, I told you to stop contacting me and you keep going so I will now review bomb advantage chevy Hodgkin’s and I will make sure all of my followers do as well.

August 18, 2022

I had servicing done on my car. It was very good service! Great, great service! More

by martyhefler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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