Advantage Chevrolet of Hodgkins - Service Center

Over two hours for an oil change then I received some attitude when I asked for update! attitude when I asked for update! More

I pulled in with a service engine light that read “Reduced Power”. Carolina greeted me and began by asking a few questions regarding my issue. She suspected that the problem was in the accelerator “Reduced Power”. Carolina greeted me and began by asking a few questions regarding my issue. She suspected that the problem was in the accelerator pedal. She explained that she had other Malibus that had the same issue in the past. I was told that it would take about an hour to repair, if the pedal was the issue. Sure enough, Carolina was right on the money. It was replaced and I was out of there In less than an hour. Carolina was courteous, knowledgeable and efficient. She was indeed the epitome of service with a smile! I hope that the next time I need my car serviced that Carolina greets me again. Al Winkler More

Need more than 15 words to describe poor Parts center Called no parts ordered or scheduled to deliver 1/2 order for parts arrived 11-16-22 Other half still not available 11-29-22 day Order first p Called no parts ordered or scheduled to deliver 1/2 order for parts arrived 11-16-22 Other half still not available 11-29-22 day Order first placed 11-12-22 More

I scheduled the work with Cynthia Tena, service consultant. My independent mechanic is retiring this February. After the warranty period I never used the dealers service dept. I have decided to consultant. My independent mechanic is retiring this February. After the warranty period I never used the dealers service dept. I have decided to try Advantage Chevrolet service dept. The usual gof, rotate tires, replace original battery. Work was completed on time with what I consider a fair price. When picking up the vehicle I discussed future service with Ms. Tena. I was told at certain mile markers I would be notified about recommended/required service. I tow my boat quite often with this vehicle. If Advantage keeps maint. records, notifies me for additional services needed. This could be a very good service arrangement. More

My car was only supposed to been inspected and I only should have been charged for that after going to pick my vehicle up I learned that they did an oil change without my permission and I was charged for should have been charged for that after going to pick my vehicle up I learned that they did an oil change without my permission and I was charged for it. Without anyone saying sorry or even giving a discount for the service I didn’t want. I had to pay the full cost. Very unprofessional More

Owen the service tech was very polite and went out of his way to explain the details of my tire purchase. The service manager helped me use My points towards my bill which was so helpful. The Same servi way to explain the details of my tire purchase. The service manager helped me use My points towards my bill which was so helpful. The Same service manager then said that after I pay the bill he would assist with the rebate. Talk about going out of the way for a customer. The rebate confirmation email was in my in box before I left the dealership. Both employees went above and beyond for me and I was impressed. Tom More

Prompt and courteous personel who did a great job. I will take it back for the next maintenance job. I will take it back for the next maintenance job. More

They are there and help you with any questions, and I got my car back fast after having the engine replaced my car back fast after having the engine replaced More

I was charged $180 for diagnostic check to add antifreeze to my car, the previous week I had the oil changed and all the fluids were supposed to be topped off. to my car, the previous week I had the oil changed and all the fluids were supposed to be topped off. More

Was thankful for the texts and emails reminding me that service was due. Smiling faces and fair price for oil change and tire rotation on my 2015 tahoe. service was due. Smiling faces and fair price for oil change and tire rotation on my 2015 tahoe. More