Advantage Chevrolet of Hodgkins - Service Center
Hodgkins, IL
2,184 Reviews of Advantage Chevrolet of Hodgkins - Service Center
I always take my cars to this shop. I have never had a problem with them. They always communicate with you and my car is done on time. I have never had a problem with them. They always communicate with you and my car is done on time. More
The service manager took care of my needs as well as Krystal. I was very pleased on the way they handle 2 situation 1 was with the warranty company and and nother issues which was corrected immediately Krystal. I was very pleased on the way they handle 2 situation 1 was with the warranty company and and nother issues which was corrected immediately 😀. I am thankful to them for getting my Corvette fixed the right was and dropping it off to my at my front door More
The service advisor was not polite he didn’t explain the issue with my car in a manner that I could understand I have a brand new car and it’s no reason why I am already having issues so I was frustrated an issue with my car in a manner that I could understand I have a brand new car and it’s no reason why I am already having issues so I was frustrated and he did a poor job of reassuring me or letting me know that the issue could be resolved and not affect the performance or condition of the engine and or vehicle More
Service provided is always top shelf. Emily was helpful in all aspects and kept posted with the progress of service. She is great! Emily was helpful in all aspects and kept posted with the progress of service. She is great! More
The effort shown to help solve my problem was outstanding. Very customer friendly and professional! outstanding. Very customer friendly and professional! More
Advantage Chevrolet of Hodgkins is a top tier dealership with a great service department. I called to get a service appointment and to my amazement got one the same day. The staff here is very friendly and with a great service department. I called to get a service appointment and to my amazement got one the same day. The staff here is very friendly and helpful. Owen Suarez went above and beyond with keeping me informed on the vehicle status. I was in and out ahead of schedule. Thank you for a job well done. More
Always satisfied with serving and parts Work is done promptly and work done right the first time promptly and work done right the first time More
Poor communication. Very difficult to get clear answers and understanding. I repeatedly asked the same questions seeking the same information. I was very confused after Very difficult to get clear answers and understanding. I repeatedly asked the same questions seeking the same information. I was very confused after my service appointments. This has been a repeat occurrence of me having to chase the staff for answers and updates. Oh, and when you ask too many questions, the responses come with an attitude and unpleasant tone. For the future, I am not confident that my issue will be resolved when scheduling a repair appointment. I can confidently say that they will provide a list of "recommended" services that need attention without any clarification or explanation how this addresses my initial problem. And in my experiences, it didn't. It was an exhausting process having to contact the same individuals and state the same problem repeatedly. More
Very good service, thank you Patryk is a great service rep, would definitely recommend, thanks rep, would definitely recommend, thanks More
Excellent service. Service team excellent to speak with sales people acknowledge their presence took very good care of us while we were there. Service team excellent to speak with sales people acknowledge their presence took very good care of us while we were there. More