Advantage Chevrolet of Hodgkins | Page 6

Was a busy day. However everything went well. Excellent customer service. Once again thank you. However everything went well. Excellent customer service. Once again thank you. More

Everything done during my visit was exemplary and the staff was kind, patient, and considerate, I am pleased with my experience at Advantage Chevrolet and recommend them highly. staff was kind, patient, and considerate, I am pleased with my experience at Advantage Chevrolet and recommend them highly. More

Damaged cars, joy rides, and shady deals. Don’t go here. If you do, make sure you thoroughly check the vehicle and _carefully_ examine every single document you sign. I first came in Don’t go here. If you do, make sure you thoroughly check the vehicle and _carefully_ examine every single document you sign. I first came into this dealership to see Chevy Suburbans. The 2025 Z71 model they had on the lot had a damaged door panel with at least a 6 inch scratch and deep dent from the passenger front door crossing to the rear. When I pointed it out the sales person just brushed it off “oh we can fix that”. For a 91k OTD car you don’t really want a “fix”. Parked a few stalls down the lot was a “new” Silverado with so much mud splashed over it and the tires it looked like it had gone off-roading. If you know the area where this dealership is you’ll be wondering where the nearest source of mud can even be found. I pointed that out as well, but was brushed off again. Regardless of the story behind it - was it taken for a joy ride? Was it returned by someone? Was it driven onto the grass parkway and floored by the same porter that crashed the suburban? Regardless, what kind of dealership allows a car in that condition on the lot? Was it really “new”? I left and my gut told me never to go back. I should have listened. A few weeks later, I purchased a 2025 Silverado LTZ. I negotiated, very explicitly, an out the door price with the sales person and then chose to finance it with a special financing offer. I was presented a form that had the agreed upon price on the bottom line item and I signed it. Turns out that bottom line item said “amount financed” not “total”. So the amount financed was what we had agreed upon as the out the door price but yet I paid a down payment above and beyond that “amount financed”. You can say I’m an idiot for signing it, and I was. But do you want to use a dealership that might pull a fast one on _you_ and make you feel like one too? No where on that form I signed did it actually have a sum of the full total otd amount paid. Decades of looking at receipts trains you to assume the bottom number is a total. You can’t tell me this form isn’t designed that way on purpose. Don’t even get me started on the GAP insurance that you can “get back when you pay it off early”. (Spoiler - you can’t get the full amount back, and did you know GAP is optional? I didn’t!) But hey when I finally realized I’m an idiot at least I got one free oil change. A $3,700 oil change. Don’t be me. More

Very professional and quickly took care of the service I came in for and had me out the door extremely quick. Very satisfied with the service. came in for and had me out the door extremely quick. Very satisfied with the service. More

Courteous and Professional, Service completed in a timely manner. I will return for future services. manner. I will return for future services. More

Andrew was an excellent sales rep. He helped us with our needs and was available by text anytime we needed something. He wasn’t pushy or aggressive! He listened and waited few days unt He helped us with our needs and was available by text anytime we needed something. He wasn’t pushy or aggressive! He listened and waited few days until we shopped around at other dealerships and came back to him when we had made our decision and purchased our car. More

Muy buena la atencion y dan toda la informacion necesaria para comprar tu carro muy recomendado ! para comprar tu carro muy recomendado ! More

Jeff is always great to deal with. He takes the time to explain everything and is always professional. He takes the time to explain everything and is always professional. More

I highly recommend Advantage Chevy. I have been a customer since 2012 and I have experienced professional service in every aspect of the process from sales to service I have been a customer since 2012 and I have experienced professional service in every aspect of the process from sales to service More

I was interested in the Equinox EV, but had never owned an electric vehicle. RJ explained the technology to me and showed me the relative advantages of the LT, RS, and each additional package. With his h an electric vehicle. RJ explained the technology to me and showed me the relative advantages of the LT, RS, and each additional package. With his help, I was able to make the right purchase decision for me. After the sale, RJ took nearly an hour to explain how to fully take advantage of the many great features of the car. Then, he provided his phone number to me so that I could follow-up when I have questions. He later called me to see whether I needed any further assistance. RJ made the buying process a pleasant one. I am confident that I got the right car for me. I recommend Advantage Chevrolet of Hodgkins. Ask for RJ. You won't be disappointed. More