Advantage Chevrolet of Hodgkins

New Car Buying Made Worse Not a pleasant experience at all. I has set up an appointment with one individual, and was told she was in a meeting so I was given to a different sa Not a pleasant experience at all. I has set up an appointment with one individual, and was told she was in a meeting so I was given to a different salesman. Since I started with an Internet consultant, that made this the third person I was dealing with. The car I inquired about was not ready for viewing as promised by the Internet consultant, so the salesman had to go find it. Trade-in price was low-balled, and pricing offer was presented in a confusing manner. Lease option was provided even though I was previously asked and informed the salesman that I was purchasing, not leasing. Financing information was presented in a confusing manner and not the term I was looking for. Internet consultant had told me that they would beat anyone's price by 5%. That didn't happen, so I walked out without making a purchase. Buying a new car is not a pleasant experience to begin with, and this place only makes it worse. More

Very Good Experience I walked into the car dealership thinking I was just going to look at a few cars and come back the following week to purchase. Well, I walked out of t I walked into the car dealership thinking I was just going to look at a few cars and come back the following week to purchase. Well, I walked out of the dealership with a car that day. Everyone I came in contact with were so friendly and helpful. I personally dealt with Shawn Bell and Dennis Reilly and they were GREAT! I would definitely recommend Advantage Chevy in Hodgkins, IL to anyone I know who is looking to purchase a car or truck. More

Amazingly Awesome!!! Dashawn Bell and Dennis Riley are Awesome. These 2 made the purchase of my 2014 Impala a great car buying experience. First off, Dashawn was very h Dashawn Bell and Dennis Riley are Awesome. These 2 made the purchase of my 2014 Impala a great car buying experience. First off, Dashawn was very helpful, courteous, and knowledgeable about all of the cars. The test drive was an experience. Secondly, not enough is to be said about Dennis. I agreed to terms and near the end of closing, he found a way to save me nearly $100 a month on my payment. He could have been lazy about it and said nothing. Instead he did all that paperwork over. Thanks Guys Ray More

An unexpected blessing I took my 2008 Impala in for a an oil change and the greeter shared information with me regarding the Vehicle exchange program. She then asked if I w I took my 2008 Impala in for a an oil change and the greeter shared information with me regarding the Vehicle exchange program. She then asked if I would be willing to listen to someone and see what can be offered for my vehicle and introduced me to Chad Fensin whom really worked with me to get the monthly payment I was looking for nd I left with a 2015 Impala. Chad was great in the service he proved and answered any questions I had, I was most surprised when I receive a follow up phone call from Chad the evening I purchased my vehicle. I also was serviced by Charlie Munoz and Mark Ott. I can say I am pleased with my experience and the purchase I made today. I would recommend Advantage Chevrolet to anyone. More

IGNORANCE!!!! not even a phone call on out come of sale!! went to purchase a used vehicle and explained my situation before hand. explained did not want to do a credit app if they thought it was not going to went to purchase a used vehicle and explained my situation before hand. explained did not want to do a credit app if they thought it was not going to be in my best interest to do so. response was we have a all kinds of options no problem we are sure there will be no problem having a credit score that was good..!! do not tell them exactly what you want to put down then your options are thrown out the window so to speak. if you can buy a car cash why in the xxxx would you ask for financing!!!. I think you should be able to talk to finance before anything is done with the purchase. they are the ones that are give the ok not salesmen!! the back and forth is just a waste of time. so moral of the story is don't advertise can help with any situation!!!!. should have know when walked out of this dealership once before from IGNORANCE!!!!! More

SteveE65 Just got a nice vehicle at a good price. Staff very helpful and friendly. Salesman "Ernie" was very helpful. This was the second vehicle purchased fro Just got a nice vehicle at a good price. Staff very helpful and friendly. Salesman "Ernie" was very helpful. This was the second vehicle purchased from this dealership. More

great my sales representative was chad fensin and he was very friendly and got me the car I wanted. I was very happy with the car I received. my sales representative was chad fensin and he was very friendly and got me the car I wanted. I was very happy with the car I received. More

I am very happy Chad fensin was a great sale person a have no complaints about him and also mark ott I want to thank them on helping me Chad fensin was a great sale person a have no complaints about him and also mark ott I want to thank them on helping me More

outstanding customer service This has been the best dealership I have ever been to and customer service was by far the best service I have ever received. I recently just bought my This has been the best dealership I have ever been to and customer service was by far the best service I have ever received. I recently just bought my first SUV and I am very satisfied with not only my vehicle but with Chad Fensin for helping me and walking me through this experience. Chad was very helpful and knowledgeable and very professional. He did an outstanding job and I recommend everyone who needs a car to go straight to advantage Chevrolet, where you will be well taken care of. More

I recently purchased a 2015 Chevy Malibu We received excellent service and friendly environment from Chad Fensin. Thank you for your patience, demonstration, helping us get the right quote, a We received excellent service and friendly environment from Chad Fensin. Thank you for your patience, demonstration, helping us get the right quote, and answering all our questions. More