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Advantage Chevrolet of Hodgkins

Hodgkins, IL

4.6
4,306 Reviews
At Advantage Chevrolet of Hodgkins we work hard to provide our customers with everything they need when purchasing a vehicle. We have a Great Selection, Great Prices, and an award winning Service Department. Our locations stock over 1,000 new and pre-owned cars, trucks and SUVs so our customers have a variety of options to choose from. Our finance professionals work with over 34 different lenders and they have the expertise and knowledge to accommodate our customers, including those with previous financial troubles. We want our customers to feel at home when they are in our showroom, so we offer comfortable lounges complete with snack machines, wireless internet and TV. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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9510 Joliet Rd

Hodgkins, IL

60525

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Showing 4,306 reviews

December 07, 2022

Worst experience ever never again supposedly bank lost contract waste of time and never got acknowledged by the finance manager who screw up More

by aj101310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Reily
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 07, 2022

Service was quick and easy. They communicated effectively and gave me accurate estimate for how long it was going to take. More

by andiran6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

andiran6 responded

The communication was amazing.

December 06, 2022

Andrew was a good salesman, answering my questions, and Dennis made the financing less than the ordeal I expected. More

by rtbrowne54
Recommend Dealer
Yes
Employees Worked With
Andrew Fitzpatrick, Dennis Reilly
Dec 08, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

Dec 08, 2022 -

rtbrowne54 responded

I already responded

December 06, 2022

They were courteous a nice. The video service that they show for what’s going on under your car is a very nice understand what’s going on under your car. More

by edwardsveronica83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 05, 2022

Great experience with customer friendly staff. Did a great job on all the accessories installed. Thanks More

by aramism
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 05, 2022

Made an appoint for an oil change and I have to wait 3 hours. Why make an appointment if I’m going to waste my whole morning. More

by kguitron5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abel Duran
Dec 07, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 05, 2022

Visit did not feel welcoming. Customer service rep seemed uninterested to help the moment I refused to any upsell. My visit was for a simple oil change and was told to wait 2 hour More

by jquintana22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cynthia
Dec 07, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I strive to ensure an excellent experience and I want to learn more about what took place. Please contact me at your convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 05, 2022

Even though I had an appointment, I had to wait an hour and 1/2 for an oil change and tire rotation. I wanted a car wash but that would have taken another 1/2 hour. What good is having an appointment? More

by vailnico1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't rate this because no one ever gave me a name.
Dec 07, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 05, 2022

The very best in sales and service for all your new and used. car needs More

by RICHK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Reily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Martinez 5 star
Dec 07, 2022 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 05, 2022

Purchased new tires one year ago from dealer. Two months ago, both front tires (with 9,000 miles on them) started to lose air. Brought car to dealer to have tires serviced/inspected and was told More

by ltw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Alanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Advantage Chevrolet of Hodgkins responded

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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