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Advantage Chevrolet of Bolingbrook - Service Center

Bolingbrook, IL

4.7
1,345 Reviews

1,345 Reviews of Advantage Chevrolet of Bolingbrook - Service Center

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August 24, 2023

I paid for a job in advance (sure) and then when I come back they said that I had not paid! Dylan always attends to us and he assured that iodine was missing and in the end he pretended that he forgot More

by LI.VA0817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan
Aug 25, 2023 -

Advantage Chevrolet of Bolingbrook responded

We strive to provide our guests with excellent customer service and it seems you did not experience that standard of service during your visit. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Sincerely, John Fischer | General Manager | 630-226-3905

August 21, 2023

Tech explained everything that was to be done on vehicle, very friendly, not a long wait More

by ARGUSSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Thompsin
Aug 23, 2023 -

Advantage Chevrolet of Bolingbrook responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, John Fischer | General Manager | 630-226-3905

August 15, 2023

Tom & Ryan were awesome! Will definitely refer them to anyone looking to buy a vehicle More

by mikibook1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Keane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Sitter
Aug 17, 2023 -

Advantage Chevrolet of Bolingbrook responded

Thank you for your feedback and recommendation. It's fantastic to know that Tom and Ryan were able to make your service experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, John Fischer | General Manager | 630-226-3905

August 15, 2023

The staff are very helpful and friendly . The coffee is good and fresh The only complaint I got is the t v s in the waiting room should have something other than Chevy commercials and sales More

by FATLUX06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ Banaszak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Advantage Chevrolet of Bolingbrook responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an awesome experience. I will share your comments with my team and we look forward to working with you again down the road. Sincerely, John Fischer | General Manager | 630-226-3905

August 11, 2023

Staff was great and very fast. Always happy to come here to do my vehicle services! More

by acadenillas25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young guy who’s fairly new desk is right by the building door
Aug 14, 2023 -

Advantage Chevrolet of Bolingbrook responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, John Fischer | General Manager | 630-226-3905

August 11, 2023

Very friendly people there and pleasant with their knowledge I would recommend them to all my friends More

by dougie2time
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Banaszak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Pieper, Mark Burbach
Aug 14, 2023 -

Advantage Chevrolet of Bolingbrook responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, John Fischer | General Manager | 630-226-3905

August 09, 2023

Awesome, I'm really happy with the attention, they are really professionals,they like to solve your problem promptly, and efficiently way More

by livioaviani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Mendoza, ?????
Aug 12, 2023 -

Advantage Chevrolet of Bolingbrook responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Fischer | General Manager | 630-226-3905

August 08, 2023

Always customer friendly no waiting for service nice waiting area and the video of your car being worked on is by far the best. Charges were made simple to understand and you get a coffee and tea area w More

by PEARL-DIAM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Pieper
Aug 09, 2023 -

Advantage Chevrolet of Bolingbrook responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, John Fischer | General Manager | 630-226-3905

August 08, 2023

I love the video of the inspection and issues found. I did not have a great experience with the woman checking me in and out. She was efficient and did the job fine, but I did feel very talked down to. More

by PBANDKSANDWICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Advantage Chevrolet of Bolingbrook responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, John Fischer | General Manager | 630-226-3905

August 08, 2023

Easy to make an appointment, remainder, customer services and people at the front desk are very friendly, especially Dylan More

by serranolu70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Aug 10, 2023 -

Advantage Chevrolet of Bolingbrook responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Sincerely, John Fischer | General Manager | 630-226-3905

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