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Acura of Westchester
Larchmont, NY
4,308 Reviews
What really sets an Acura dealership apart these days?
Value, Selection and Price
You're a Smart Shopper! You know what it takes to find a great deal on a New Acura or Certified Pre-Owned Acura in Larchmont. Whether you're looking for the perfect new vehicle or a great deal on a Low Priced Car or Low Mileage Car, you can be in-control as you use the Acura Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!
Save Time and Money
You can research new Acura vehicles from the Research Tools of this site. If you see something you like, you can easily call us.
Convenient Location
To visit our dealership, check our Map and Location and Department Hours – we would like to meet you in person and help you with your car ownership needs. Our dealership is conveniently located in the Larchmont area and worth the drive.
Service, Parts, Accessories
When it's time for regularly scheduled Service, Maintenance or Repairs, we hope you'll consider our modern and friendly Service Department. If you need Parts or Accessories for your Acura we're glad to help and have departments standing by and ready to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,308 reviews
May 25, 2024
Had a very poor experience today with the service department. Brought 2 tires in to get mounted. Very simple...right..? Nope. It took 2 hours and I had the first appointment at 7:45am. I was literall department. Brought 2 tires in to get mounted. Very simple...right..? Nope. It took 2 hours and I had the first appointment at 7:45am. I was literally the first car at the gate before they even opened. They assigned a mechanic who I don't think was even as old as my car -- 22 years. I bought my car there, btw. He set off the dealer installed alarm and had no idea how to turn it off so he disconnected the battery which is a problem because of a factory defect re-setting the alarm code. Ok, fine, we dealt with this eventually. But then I asked at least 3 times for new tire valves and they were not installed. And to be honest, I believe that the service rep STILL has no idea what a tire valve is. When i was told the car is ready and inquired about the new valves, apparently they were not installed, so they had to pull the car in again and basically re-mount, and probably re-balance the tires unless he marked them precisely. I see this experience as a big problem everywhere today. People are not trained properly and there is not sufficient supervision. Mounting 2 tires has to be the easiest job possible on a car. After today, I don't think I can trust them to do anything on my car again. I will need a new car eventually, and my 22 year old Acura has been an amazing car --- the best ever. But there is no way I would buy my next Acura here... More
by mm
Employees Worked With
David Santos (Service Rep) / service shop supervisor (name unknown)
May 20, 2024
Alex, Frankie, and the entire Acura family are honest and trustworthy. I am a long-standing, Acura customer since 2003 - they never steared me wrong. trustworthy. I am a long-standing, Acura customer since 2003 - they never steared me wrong. More
by Tara
Employees Worked With
Other Employees :
Frankie
May 18, 2024
Purchased a vehicle from them and had it shipped to texas, upon receiving the vehicle i noticed 3 sry rotted tires and were unsafe to drive on and had to immediately purchase 3 tires for 1000 dollars. texas, upon receiving the vehicle i noticed 3 sry rotted tires and were unsafe to drive on and had to immediately purchase 3 tires for 1000 dollars. The cup holder has 2 missing grips and under the hood the cooling over flow tank was not in place and just hanging. Inspection? I think not, i reached out to the John and has never responded, not a good way to do business. More
by cesarnale
Employees Worked With
May 18, 2024
This is the third car I have bought at Acura off Westchester. They have earned my trust. Westchester. They have earned my trust. More
by Robert.Dennen
May 15, 2024
Acura of Westchester is truly exceptional! My sales consultant, Matt, was amazing! Shopping for my first car was made a breeze thanks to his attentive care, thorough follow-up, and incredible My sales consultant, Matt, was amazing! Shopping for my first car was made a breeze thanks to his attentive care, thorough follow-up, and incredible patience. Matt's top-notch customer service made my experience truly delightful. He handled every detail from beginning to end flawlessly. I'm beyond impressed. I am all smiles with my new car! Everyone I encountered on the team was a pleasure to work with. For anyone considering an Acura, I highly recommend working with Matt at Acura of Westchester More
by KC
May 13, 2024
Everyone was professional easy to work with. Made it an esdy buy from start to finish. Manager Nick Ramunto was excellent. Made it an esdy buy from start to finish. Manager Nick Ramunto was excellent. More
by Sgtdaddy13
May 11, 2024
Essly was super helpful and made sure that all of our questions were answered before we made a deal. He communicated very well. questions were answered before we made a deal. He communicated very well. More
by joshua.modeste
Employees Worked With
May 09, 2024
Matt was awesome. From start to finish he handled everything quickly and efficiently. He has a great personality and makes you feel comfortable right away. New car sho From start to finish he handled everything quickly and efficiently. He has a great personality and makes you feel comfortable right away. New car shopping can be stressful and annoying when you aren't working with the right people, but everyone (Matt, Michelle, and Franky) that I dealt with at Acura of Westchester were AMAZING. They helped work through a few minor hangups with ease and never left me worried or wondering what was going on. I highly recommend EVERYONE on this team and will not hesitate to use them again when this lease is up. More
by joeolive003
May 09, 2024
amazing experience at acura of westchester. smooth and easy process. Justin was excellent and very helpful when it came to choosing the car for me. 10/10 experience. Highly recommended. smooth and easy process. Justin was excellent and very helpful when it came to choosing the car for me. 10/10 experience. Highly recommended. More
by avitale.622
Employees Worked With
May 08, 2024
We love working with Jose Crespo, we are like family. This dealership treats us with kindness and respect. The whole team is wonderful, we would not trade this family for another. This dealership treats us with kindness and respect. The whole team is wonderful, we would not trade this family for another. More
by oyemi
