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Swickard Acura of Thousand Oaks

Thousand Oaks, CA

4.8
85 Reviews

3945 Auto Mall Drive

Thousand Oaks, CA

91362

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85 Reviews of Swickard Acura of Thousand Oaks

September 11, 2024

Frank was extremely helpful and informative. Great experience. Communications were very helpful and quite clear More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank and Sal
Sep 12, 2024 -

Swickard Acura of Thousand Oaks responded

Larry, we're delighted to hear that Frank provided such a great experience at Swickard Acura of Thousand Oaks. Thanks for sharing your positive feedback!

September 05, 2024

As always the service department was exemplary. It’s the only place I will take my car for service. More

by donarmst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Ruiz
Sep 05, 2024 -

Swickard Acura of Thousand Oaks responded

The team at Swickard Acura of Thousand Oaks loves seeing great reviews! Thank you, Don!

August 31, 2024

Rep was great. Very patient and efficient. Dealership was clean and friendly. Always take my car there More

by doriswold
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ramos
Sep 03, 2024 -

Swickard Acura of Thousand Oaks responded

Thank you for the positive feedback! We're glad to hear our team at Swickard Acura of Thousand Oaks provided a great experience. We appreciate your continued trust in us!

August 27, 2024

Everything at the service center was taken care of by Frank. Extremely helpful that I was able to have a loaner car available. I do wish they would specifically specify the best way to efficiently commun More

by janiegroc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 28, 2024 -

Swickard Acura of Thousand Oaks responded

Thanks for the feedback! We're glad Frank was helpful and that you appreciated the loaner car at Swickard Acura of Thousand Oaks. We'll definitely take your communication suggestion into consideration to improve our service.

August 25, 2024

This is one of the best Acura dealers in the entire country. The service department is always on top of any and all repairs that are required and necessary for the main operation of the vehicle. It is More

by Forest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin
Aug 26, 2024 -

Swickard Acura of Thousand Oaks responded

Thank you for the glowing review! We're delighted to hear that our service department at Swickard Acura of Thousand Oaks has consistently met your needs since 2015. We appreciate your continued trust and support!

August 24, 2024

Service Technician was very professional and thorough. Always a great experience working with the team at Thousand Oaks Acura More

by taylorhblack1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam and Frank
Aug 26, 2024 -

Swickard Acura of Thousand Oaks responded

We're delighted to hear that our Service Technician provided a professional and thorough experience at Swickard Acura of Thousand Oaks. Thanks for your kind words, Taylor!

August 08, 2024

Working with Frank was a pleasure. He was courteous, knowledgeable, and friendly. I have to say, though that the phone system is frustrating and time-consuming. Nothing but continuo More

by gevets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 09, 2024 -

Swickard Acura of Thousand Oaks responded

Thank you for the feedback! We're glad to hear Frank provided excellent service at Swickard Acura of Thousand Oaks. We apologize for any inconvenience caused by our phone system and will work on improving it.

August 07, 2024

Great service ! They communicate well when service is complete and review all issues that came up during the service so that they can fix it before driving home. More

by pvanhorenbeeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 07, 2024 -

Swickard Acura of Thousand Oaks responded

We're glad to hear you appreciated the communication and thorough service at Swickard Acura of Thousand Oaks. Thanks for sharing your experience!

August 04, 2024

I received excellent, prompt professional service in a friendly atmosphere. I felt extremely satisfied with the service I received. More

by Mike C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Aguirre, Luis Ramos
Aug 05, 2024 -

Swickard Acura of Thousand Oaks responded

Mike, we're delighted to hear you had an excellent experience at Swickard Acura of Thousand Oaks! Thanks for sharing your satisfaction with our service.

August 01, 2024

They were attentive to my issue and were able to fix the problem by the next day More

by daveastrachan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Aug 02, 2024 -

Swickard Acura of Thousand Oaks responded

Dave, thank you for taking the time to review Swickard Acura of Thousand Oaks! It really means a lot to hear that you're happy.

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