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Swickard Acura of Thousand Oaks

Thousand Oaks, CA

4.8
97 Reviews

3945 Auto Mall Drive

Thousand Oaks, CA

91362

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97 Reviews of Swickard Acura of Thousand Oaks

November 19, 2024

Stephen provided excellent customer service regarding my scheduled RDX maintenance. He thoroughly explained the process, vehicle’s issues, and options. Very professional and a good dude as well. More

by J.C. Lopez
Recommend Dealer
Yes
Employees Worked With
Stephen
Nov 19, 2024 -

Swickard Acura of Thousand Oaks responded

J.C., we're delighted to hear that Stephen provided excellent service during your RDX maintenance at Swickard Acura of Thousand Oaks. Thanks for sharing your experience with us!

November 15, 2024

I was greeted quickly and was able to wait for the job be to be done. Stephen was attentive and very cooperative. I was satisfied with the work and understood the recommendation for future . More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Newton
Nov 15, 2024 -

Swickard Acura of Thousand Oaks responded

Bonnie, we're delighted to hear that Stephen provided attentive service during your visit at Swickard Acura of Thousand Oaks. Thank you for sharing your experience and trusting us with your vehicle's care!

November 09, 2024

I have purchased Acuras from this dealership since they opened in Thousand Oaks. I always have them serviced at the dealership and have had excellent service. My latest visit was for a creaking problem o More

by ldlawrence3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Aguirre, Luis Ramos
Nov 11, 2024 -

Swickard Acura of Thousand Oaks responded

Thank you for your continued trust in Swickard Acura of Thousand Oaks! We're delighted to hear that Luis and Frank provided excellent service during your recent visit. We appreciate the recommendation and look forward to serving you again!

November 05, 2024

Always a great experience with friendly knowledgeable employees and service is great, i appreciate all that you do! More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Nov 05, 2024 -

Swickard Acura of Thousand Oaks responded

Carol, we're delighted to hear that you consistently have a great experience with our team at Swickard Acura of Thousand Oaks. Thank you for your kind words and support!

November 05, 2024

Always an easy experience servicing our car at this dealership. Service advisors are professional and friendly. More

by malowenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin
Nov 06, 2024 -

Swickard Acura of Thousand Oaks responded

We're delighted to hear that your service experience at Swickard Acura of Thousand Oaks has been consistently smooth and pleasant. Our team takes pride in providing professional and friendly assistance, so thank you for the feedback!

November 03, 2024

Very happy with the work and service taking good care of me and my car More

by tolstrupk123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Nov 04, 2024 -

Swickard Acura of Thousand Oaks responded

Thank you for trusting the Swickard Acura of Thousand Oaks team with your car's service needs. We appreciate your five-star review!

October 27, 2024

Joel was outstanding answered all are question's showing us all the features on the vehicles More

by Rdrlfam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
None
Oct 28, 2024 -

Swickard Acura of Thousand Oaks responded

We are glad to hear that Joel provided excellent information. Thanks for choosing Swickard Acura of Thousand Oaks!

October 23, 2024

Everyone was so great. I love my RDX. They helped me when I needed guidance on some of the apps and set up. I got a great price. Happy! More

by Carengullick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pasha. Finance guy. Negotiator. There were no business cards given , Nick Haddad, Bret Kester, Steve Kim, Michael Roshangah, Melaina Brown, Lobna Chaya, James Klein, Bill McClendon, Miguel Munoz Vignes
Oct 23, 2024 -

Swickard Acura of Thousand Oaks responded

Caren, we're delighted to hear you love your RDX and had a great experience with our team at Swickard Acura of Thousand Oaks! Enjoy the ride, and feel free to reach out if you need any more assistance. Welcome to the Swickard family!

October 17, 2024

This is the best dealership best deals with best services vivian was easy to work with made us feel welcomed thank you so much guys More

by Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vivian
Oct 17, 2024 -

Swickard Acura of Thousand Oaks responded

Tony, we're delighted to hear that Vivian and the team at Swickard Acura of Thousand Oaks made you feel welcomed and provided excellent service. Thanks for choosing us!

October 10, 2024

Had my2017Acura serviced at Swickard & they only use Synthetic oil . My service was done quickly & thoroughly at a fair price & they washed & vacuumed my car. My window s were so clean & never at the ca More

by Jebdoone2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana.
Oct 11, 2024 -

Swickard Acura of Thousand Oaks responded

Jeb, we're delighted to hear that you had a great service experience at Swickard Acura of Thousand Oaks! It's fantastic to know our team provided quick and thorough service while keeping your car sparkling clean. We appreciate your feedback and look forward to serving you again!

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