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Acura of Seattle

Seattle, WA

4.9
836 Reviews

301 Baker Blvd.

Seattle, WA

98188

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836 Reviews of Acura of Seattle

July 26, 2021

Preston the sale rep did a great job.I probably end up buying another car thru Preston .five Star customer service .all the staff were so friendly and helpful. More

by Beemer206
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston
Jul 27, 2021 -

Acura of Seattle responded

Thank you so much for sharing your experience with us! We're thrilled to hear that we hit the mark for you! Cheers!

July 25, 2021

The service is great but no responding calls back from customers will be a big lost rating in the service please take a serious concern. More

by Kim Tang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
O'Brien Auto Group
Jul 27, 2021 -

Acura of Seattle responded

Thank you for your feedback! We apologize for the lack of communication. We'd love to hear from you, what is the best way to reach you? customercare@obrienautogroup.com

July 24, 2021

All timelines and details met expectations and time on site was streamlined. The staff were all friendly and prepared to find a way to help on my visit. More

by tim206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony & Moe, O'Brien Auto Group
Jul 27, 2021 -

Acura of Seattle responded

Thank you for the fantastic 5 star review!!

July 23, 2021

Excellent service. Anthony is always helpful, knowledgeable, courteous, and professional. They made sure to address any issues I had and completed the service quickly. I had my car back the next More

by jhendersonhinds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony , O'Brien Auto Group
Jul 27, 2021 -

Acura of Seattle responded

Thank you for the fantastic 5 star review!! We're thrilled to hear you had a excellent experience with us.

July 21, 2021

Always friendly, always helpful and always make me feel like I am the most important Acura customer! Service is outstanding. This is my third Acura and I will be back for more! More

by ddocken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
O'Brien Auto Group
Jul 22, 2021 -

Acura of Seattle responded

Thank you for the 5 star review!

July 21, 2021

Leslie was awesome. Very friendly. She made sure that we were squared away before leaving with our new car. I highly recommend her. Great customer service. More

by Jgrande0616
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
O'Brien Auto Group
Jul 22, 2021 -

Acura of Seattle responded

Thank you for the 5 star review!

Jul 27, 2021 -

Acura of Seattle responded

Thank you for this great review! We're happy to hear the Leslie and our team took great care of you!

July 20, 2021

I am a 59 year old lady that has been coming to this dealership since I bought my first Acura there 30 years ago! YES, you heard that right. 30 Years ago! Now, they kept my 1990 Integra running for More

by jadaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
O'Brien Auto Group
Jul 20, 2021 -

Acura of Seattle responded

Thanks Jada for your AWESOME review and 5 stars! We're so happy that we can make your experience a great one, and we're honored to be your go to shop for 30 years!! Cheers, Acura of Seattle

Jul 20, 2021 -

jadaw responded

I am never leaving you! :-)

July 20, 2021

I have always liked Acura of Seattle and have purchased two cars from them over the years. I like the sales and service people I've worked with. I have always been treated with honesty and received pleasan More

by Keri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
O'Brien Auto Group
Jul 20, 2021 -

Acura of Seattle responded

Wow Keri, thank you for this awesome review! We're happy to have customers like you! Cheers, Acura of Seattle

July 18, 2021

José and the sales team were incredibly helpful in getting me into my new 2021 TLX absolutely love the car and couldn't have been treated better by the team at Acura of Seattle. More

by paulguenther8910
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
José, O'Brien Auto Group
Jul 20, 2021 -

Acura of Seattle responded

So happy to hear that José helped you have a fantastic buying experience! Congrats on the new ride and thank you for taking the time to review us! -Acura of Seattle

July 17, 2021

Since I have been coming here for maintenance I have dealt with Brent. I've received great service and understanding. I thank him kindly for treating me well and taking care of my needs. That's goes a l More

by ANGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jai Manzano I think, the gal at the front desk, O'Brien Auto Group
Jul 20, 2021 -

Acura of Seattle responded

Angie, thank you for this awesome review! Happy to hear that Brent has created such great experiences for you! Cheers, Acura of Seattle

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