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Acura of Seattle

Seattle, WA

4.9
836 Reviews

301 Baker Blvd.

Seattle, WA

98188

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836 Reviews of Acura of Seattle

November 05, 2021

Such a poor customer service. Had my service A done waiting for 3 hours, then left me with ‘Immediate actions required’ for air filter and oil filter change which they could’ve done just making a phone More

by Biswas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service desk, O'Brien Auto Group
Nov 11, 2021 -

Acura of Seattle responded

Thank you for your feedback. We are sorry to hear about your negative experience with us. We want to learn more about your visit; what is the best way to reach you? | customercare@obrienautogroup.com Acura of Seattle

November 05, 2021

I’ve been a client of Acura Seattle since 2007. This is a great dealership and service department. Thank you Brent and Anthony for your excellent customer service. More

by Lorimorasch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent and Anthont
Nov 11, 2021 -

Acura of Seattle responded

Thank you for the wonderful review! We work hard to meet expectations like yours, and we are so happy to hear that we hit the mark for you. Come back and see us soon! Acura of Seattle

November 04, 2021

As always Anthony took great care of the service needed. 100% happy! We’ll continue to have both our Acura MDX’s serviced there More

by Jackk228
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Napenias
Nov 11, 2021 -

Acura of Seattle responded

Thank you for the awesome review, Jack! We work hard to meet expectations like yours, and we are so happy to hear that we hit the mark for you. Come back and see us soon! Acura of Seattle

November 03, 2021

We liked to thank Leslie and her team from the finance dept.and all who made this happen. Great customer service and friendly staff. We love our GMC More

by Pepe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie,Erin, and the guy who did all the hard work . Sorry forgot your name., O'Brien Auto Group
Nov 04, 2021 -

Acura of Seattle responded

Thank you for the awesome review, Pepe! We work hard to meet expectations like yours, and we are so happy to hear that we hit the mark for you. Come back and see us soon! Acura of Seattle

November 03, 2021

Had a wonderful car buying experience working with David Ly in sales and Erwin Cortez in Finance! love my new MDX and will certainly recommend David in Sales to my friends and family!!! Thank you all for ma More

by kixx916
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ly and Erwin Cortez, O'Brien Auto Group
Nov 04, 2021 -

Acura of Seattle responded

Thank you for the wonderful review! We work hard to meet expectations like yours, and we are so happy to hear that we hit the mark for you. Come back and see us soon! Acura of Seattle

November 02, 2021

Excellence! From Christopher, the salesperson to Emily, the finance manager, it is highly unusual to have an entire team advocating on your behalf— including the after-sale experience. Every little detail More

by Noir Soulkin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher and Emily , O'Brien Auto Group
Nov 04, 2021 -

Acura of Seattle responded

Thank you for the amazing review, Noir! We are so happy to learn that you enjoyed servicing your car with us. We appreciate you choosing us! Cheers, Acura of Seattle

November 01, 2021

Brent is always a pleasure to work with! And I got a great deal on tires! More

by dthom73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Beilke
Nov 04, 2021 -

Acura of Seattle responded

Thank you for the awesome review! We work hard to meet expectations like yours, and we are so happy to hear that we hit the mark for you. Come back and see us soon! Acura of Seattle

October 31, 2021

Great experience all around. Never thought a car detail could be so good. Its like my car is new again. More

by phil25rs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
O'Brien Auto Group
Nov 04, 2021 -

Acura of Seattle responded

Thank you for the amazing review, Phil! We are so happy to learn that you enjoyed servicing your car with us. We appreciate you choosing us! Cheers, Acura of Seattle

October 30, 2021

Service was speedy and professional. Miss the popcorn Service was speedy and professional. Miss the popcorn though! Also miss the snacks and the car wash! More

by lespete418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory, O'Brien Auto Group
Nov 04, 2021 -

Acura of Seattle responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Cheers, Acura of Seattle

October 28, 2021

Why go anywhere else, these guys are the "A" Team. Thanks Anthony for always making it happen, good Job Mac More

by Mac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony , O'Brien Auto Group
Oct 29, 2021 -

Acura of Seattle responded

Mac, thank you for the 5 star review! We really appreciate the feedback and sharing your experience with us! Cheers! Acura of Seattle

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