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Acura of Seattle
Seattle, WA
836 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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836 Reviews of Acura of Seattle
November 15, 2021
Dary was great and very helpful. Great communication and customer service. O'Brien Auto Group has the best service hands down. I have worked with them at Lexus of Bellevue and Acura of Seattle and they are customer service. O'Brien Auto Group has the best service hands down. I have worked with them at Lexus of Bellevue and Acura of Seattle and they are always consistent with their services. More
by ewok363
Employees Worked With
Dary Chum, O'Brien Auto Group
November 14, 2021
Brought my car in for A1 maintenance. Asked if they could vacuum the interior and they declined due to covid but I’ve had my car vacuumed by other service depts so I thought that was weird. I asked for could vacuum the interior and they declined due to covid but I’ve had my car vacuumed by other service depts so I thought that was weird. I asked for a ride to work and it took about half an hour for the shuttle to get there but also no one updated me on the ETA. Initially I was told 5-10 minutes. More
by Amb
Employees Worked With
O'Brien Auto Group
November 14, 2021
Excellent Service! My windshield was replaced. Mark Anthony made sure it was installed correctly even if it meant taking extra time to get it right. Anthony made sure it was installed correctly even if it meant taking extra time to get it right. More
by customer
Employees Worked With
O'Brien Auto Group
November 10, 2021
I always get good service from this dealership and most recently Dary was great and I got my car done earlier than I was told. Well done. recently Dary was great and I got my car done earlier than I was told. Well done. More
by Victor
Employees Worked With
Dary, Brent, preston, O'Brien Auto Group
November 09, 2021
Extremely poor service. Brought my NSX in for warranty battery charging system repair, they didn't perform the work they said, and when bringing it back a few months later for the same problem they claime battery charging system repair, they didn't perform the work they said, and when bringing it back a few months later for the same problem they claimed out of warranty, can't help you. Would not go back. More
by acura_disappointment
Employees Worked With
n/a
November 06, 2021
Anthony is one of the most amazing service representatives I have ever worked with! He understands the value of customer service and the importance of ensuring the customer's needs are taken c representatives I have ever worked with! He understands the value of customer service and the importance of ensuring the customer's needs are taken care of. I have driven an Acura for over 30 years. He is one of the reasons I am loyal to the Acura brand. He always takes excellent care of my car and checks in with me to inform me of the status of the service. He could teach other businesses how to manage their business in a way that keeps the customer happy, even if the news if not always good. Thanks Anthony! More
by chandler90
Employees Worked With
Anthony
