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Acura of Salem

Salem, OR

4.9
748 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today! Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
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2475 Commercial St SE

Salem, OR

97302

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Showing 748 reviews

December 20, 2024

Disappointed. Felt condescended to. Sent away with no diagnosis or resolution to solving significant problem. More

by DONLORENZEN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Tillett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

We never want anyone to walk away with questions unanswered. We'd love to work on this with you further. Shoot an email to service@salemmercedes.com when you can or give us a call.

December 20, 2024

Excellent leasing experience! Bernardo was great: knowledgeable, patient, and professional. I’ll be back, will recommend to friends. More

by ADAMANT3745
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

Thank you for choosing Acura of Salem and for leaving this great review!

December 20, 2024

Quick service, great pricing. Will be bringing my Acura in for regular service for the foreseeable future. More

by cliven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

Thank you for your kind words and for choosing Acura of Salem for your service needs. We appreciate your business and look forward to serving you again in the future.

December 14, 2024

We got screwed by another dealership. They helped us get into a good car, and we have plans to get the other car fixed by them for a more than fair price. They took our horrible situation More

by RIDER322
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

Thank you so much for your kind words and for choosing Acura of Salem. We're deeply grateful that we were able to assist you during a challenging situation.

December 14, 2024

Prompt, helpful and friendly service in a reasonable amount of time on each visit. I don’t even live in Salem anymore, but still return to this dealership! More

by michelle.templeton0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

Thank you for your kind words and for choosing Acura of Salem for your service needs. We appreciate your business and look forward to serving you again in the future.

December 11, 2024

Very nice buying experience. Salesman Brent went out of his way to make us feel comfortable. More

by MICKMIRROR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

We're glad we could assist! Thank you for choosing Acura of Salem!

December 11, 2024

Kevin is very professional and friendly. He is knowledgeable about the services required to maintain my vehicle. More

by Dianedepo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

Thank you for your kind words and for choosing Acura of Salem for your service needs. We appreciate your business and look forward to serving you again in the future.

December 09, 2024

Vehicle was fixed same day Brought my vehicle because it jumped its timing. Brought it in at 8am and was ready for me by 5pm same day. More

by Relong96
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tillett
Jan 02, 2025 -

Acura of Salem responded

Thank you for your kind words and for choosing Acura of Salem for your service needs. We appreciate your business and look forward to serving you again in the future.

December 07, 2024

She was professional and kept me up to date with what was going on during my visit. More

by Dlknstyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

Thank you for your kind words and for choosing Acura of Salem for your service needs. We appreciate your business and look forward to serving you again in the future.

December 07, 2024

Exceptional service and communication from all departments. They were able to diagnosis my problem and fix it in a timely fashion. More

by Kswart10s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

Thank you for your kind words and for choosing Acura of Salem for your service needs. We appreciate your business and look forward to serving you again in the future.

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