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Acura of Salem
Salem, OR
521 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 521 reviews
June 05, 2024
Kevin is always friendly, helpful and knowledgeable. Great follow through on his part. You are lucky to have him. Great follow through on his part. You are lucky to have him. More
by herndonteri
Verified CustomerEmployees Worked With
Helpful June 03, 2024
Kevin is a great person to work with. He clearly explained the process, provided a loaner car, and made sure the work came in at the amount he quoted. I highly recommend Kevin! He clearly explained the process, provided a loaner car, and made sure the work came in at the amount he quoted. I highly recommend Kevin! More
by WOLFF.house
Employees Worked With
June 03, 2024
Wonderful experience. This dealership was responsive and helpful and we never felt pressured. I would recommend them. This dealership was responsive and helpful and we never felt pressured. I would recommend them. More
by HANSON.CHRIS
Employees Worked With
June 03, 2024
Avoid dealership as dismissive. I recommend service. Location too small & needs better signage, separate from other dealerships. I recommend service. Location too small & needs better signage, separate from other dealerships. More
by OB-One
Employees Worked With
Other Employees :
Other person in parts & cashier.
June 02, 2024
Friendly well prepared for your service and always go over what was done and future needs like tires and in my case recall. over what was done and future needs like tires and in my case recall. More
by HALFMAN
Employees Worked With
June 02, 2024
Bought a used car from this dealership for 70K and they didn’t disclose major damage to a wheel or that the previous owner was a heavy smoker. Car arrived to my location and with more miles than the odomet didn’t disclose major damage to a wheel or that the previous owner was a heavy smoker. Car arrived to my location and with more miles than the odometer disclosure stated. Nothing has been done on the dealership or the sales representatives part. Very unhappy with lack of communication. More
by HUGHSTON84
Employees Worked With
May 31, 2024
I have worked with Acura Salem since 2005 & have almost always been very happy with their service & people skills. They are warm & welcoming & keep you informed through the process. I rarely give 5 points, always been very happy with their service & people skills. They are warm & welcoming & keep you informed through the process. I rarely give 5 points, so 4 is still the top! More
by dar4chambers
Employees Worked With
May 29, 2024
Very responsive, review post service what was done and found.. Appreciate the car wash before you leave! found.. Appreciate the car wash before you leave! More
by senicure2
May 25, 2024
Friendly, knowledgeable staff & wonderful service. Kevin was not on site but the gal who filled in for him was excellent. Kevin was not on site but the gal who filled in for him was excellent. More
by 1209peters
Employees Worked With
