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Acura of Salem

Salem, OR

4.9
749 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today! Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
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2475 Commercial St SE

Salem, OR

97302

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Showing 749 reviews

January 12, 2025

Normally, Kevin assists us and he has been knowledgeable and helpful. This week we worked with Crystal, who was equally as helpful and knowledgeable. Our car was serviced in so quickly and it was a pleasant More

by LCALDWELL5
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Acura of Salem responded

Thank you for choosing Acura of Salem! Kevin or Crystal are always happy to assist.

January 11, 2025

I wasn’t happy about the fact that my car is only three years old and Acura wouldn’t cover the cost of my skylight that was leaking More

by BMITCH8331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Acura of Salem responded

Thank you for choosing Acura of Salem! We understand your disappointment regarding the coverage of your vehicle's sunroof leak. Feel free to reach out if you have any further questions regarding warranty coverage. We don't want to leave any stone unturned.

January 10, 2025

I can’t say enough of the quality service I receive from Kevin. I am treated respectfully and honestly for a job well done. More

by darinda.koennecke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Acura of Salem responded

Thank you for choosing Acura of Salem! We are glad we could get your vehicle back on the road!

January 10, 2025

Always happy to drive to Salem for great customer service! Kevin is the main reason for this! More

by Brookestaffordlmft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Acura of Salem responded

Thank you for choosing Acura of Salem! Thank you for making the drive!

January 06, 2025

Good service , friendly customer service , very knowledgeable staff with prompt attention to concerns and willingness to give an honest diagnostic More

by cchhgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Acura of Salem responded

Thank you for choosing Acura of Salem for your service needs!

January 03, 2025

Kevin provides excellent above and beyond customer service. He is professional and punctual ,he always projects a positive can-do spirit in helping get my car needs met as soon as possible. He delive More

by JBARTCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Acura of Salem responded

We appreciate your very kind review. Thank you for choosing Acura of Salem!

December 29, 2024

“Unmatched service, incredible inventory, and a hassle-free experience—Abel made car-buying truly effortless!” More

by BCAGLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

December 25, 2024

I have an old Acura that is a second car. I'm elderly myself. This dealer has provided all service for this car from purchase. Very reliable and helpful - I trust them to do what's neede More

by CHANNUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

Thank you for choosing Acura of Salem for your service needs. We're grateful we could serve you.

December 23, 2024

Very helpful and courteous. Very comfortable waiting area. Had a cup of coffee Very nice! More

by VICKIMARK.DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

Thank you for choosing Acura of Salem! We're glad we could get your vehicle patched up and back on the road.

December 22, 2024

Brent Baker was fantastic! He took great care of me finding a new-to-me Acura! More

by JOYALYSSA1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
Jan 02, 2025 -

Acura of Salem responded

Enjoy your new to you Acura! Thank you for choosing Acura of Salem!

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