Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura of Salem
Salem, OR
747 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 747 reviews
January 10, 2025
Always happy to drive to Salem for great customer service! Kevin is the main reason for this! service! Kevin is the main reason for this! More
by Brookestaffordlmft
Verified CustomerEmployees Worked With
January 06, 2025
Good service , friendly customer service , very knowledgeable staff with prompt attention to concerns and willingness to give an honest diagnostic knowledgeable staff with prompt attention to concerns and willingness to give an honest diagnostic More
by cchhgo
Employees Worked With
January 03, 2025
Kevin provides excellent above and beyond customer service. He is professional and punctual ,he always projects a positive can-do spirit in helping get my car needs met as soon as possible. He delive service. He is professional and punctual ,he always projects a positive can-do spirit in helping get my car needs met as soon as possible. He delivers each and every time. He is always calm so I never feel rushed and he always has time for a good laugh. Is there anything else we can do for you? , he follows the end of my service appointment with. . I actually enjoy coming to get my car serviced. The waiting room environment is very conducive for me to get work done while I am waiting. Great snacks too! Thank you Kevin and team members. More
by JBARTCH
Employees Worked With
December 29, 2024
“Unmatched service, incredible inventory, and a hassle-free experience—Abel made car-buying truly effortless!” hassle-free experience—Abel made car-buying truly effortless!” More
by BCAGLE
December 25, 2024
I have an old Acura that is a second car. I'm elderly myself. This dealer has provided all service for this car from purchase. Very reliable and helpful - I trust them to do what's neede I'm elderly myself. This dealer has provided all service for this car from purchase. Very reliable and helpful - I trust them to do what's needed fairly and accurately. A bit expensive but isn't everything. Kevin is very friendly and helpful. Everyone treats me well. More
by CHANNUM
December 23, 2024
Very helpful and courteous. Very comfortable waiting area. Had a cup of coffee Very nice! Very comfortable waiting area. Had a cup of coffee Very nice! More
by VICKIMARK.DAVIS
December 22, 2024
Brent Baker was fantastic! He took great care of me finding a new-to-me Acura! He took great care of me finding a new-to-me Acura! More
by JOYALYSSA1
December 21, 2024
Abel was engaging, friendly & knowledgeable. ..he listen as the Acura we interested. Was able to find the one we were interested in within a day. They matched the offer we had received from a Por ..he listen as the Acura we interested. Was able to find the one we were interested in within a day. They matched the offer we had received from a Portland dealership. We had serviced our 2015 MDX for past 10 years, so we were already familiar with the service department. More
by MKGUZMAN
December 20, 2024
Disappointed. Felt condescended to. Sent away with no diagnosis or resolution to solving significant problem. Felt condescended to. Sent away with no diagnosis or resolution to solving significant problem. More
by DONLORENZEN
Employees Worked With
December 20, 2024
Excellent leasing experience! Bernardo was great: knowledgeable, patient, and professional. I’ll be back, will recommend to friends. Bernardo was great: knowledgeable, patient, and professional. I’ll be back, will recommend to friends. More
by ADAMANT3745
