Acura of Salem

Awesome!! Adrien Klock was so great to work with!!! She even delivered my car to my home!!! Great service & awesome company! I recommend them and their service! Adrien Klock was so great to work with!!! She even delivered my car to my home!!! Great service & awesome company! I recommend them and their service!! More

Don't think twice. Buy from Acura of Salem I have contacted and communicated with many Acura dealers during my MDX purchase. But my communication with Whitney McDowell was the most clear, most I have contacted and communicated with many Acura dealers during my MDX purchase. But my communication with Whitney McDowell was the most clear, most smooth, most comfortable and most honest. She explained all my questions with great clarity and patience without any pressure what so ever. I would recommend her to everybody. I also had chance to work with Steve during my car purchase and pick-up. He is super friendly and great to talk to. He answered all my questions with great attitude and clarity. Thanks to both of you in making my car purchase as smooth as possible. More

Buy your next car from Adrien Klock!! My visit and ultimate purchase of the RDX was absolutely wonderful! Adrien was so great, put no pressure on me and made sure I got exactly what I wan My visit and ultimate purchase of the RDX was absolutely wonderful! Adrien was so great, put no pressure on me and made sure I got exactly what I wanted. More

Great customer service I came in today with an issue with my door locks on my Acura RDX. Terry, Todd and Doug went above and beyond to help figure out the issue. Terry eve I came in today with an issue with my door locks on my Acura RDX. Terry, Todd and Doug went above and beyond to help figure out the issue. Terry even replaced a battery in one of my key remotes, and didn't even charge me. Your dealership has always been the BEST ever. This is my 4th vehicle that I've purchased from your dealership. And when it's time for the next vehicle, it will also be with Acura of Salem. Thank you so much again for the great service I always receive. Bette Gadwa More

Lori Rocks the House! I walked onto the lot at Acura of Salem ready to learn more about the Acura TLX, prepared to put in the work -- to drive the car, to match up features I walked onto the lot at Acura of Salem ready to learn more about the Acura TLX, prepared to put in the work -- to drive the car, to match up features against my list, to negotiate hard for a price that represented good value. Then Lori Klavitter stepped in. I drove the car, fell in love and within about 60 minutes, start to finish, all the boxes were checked and the deal was done. Mike and Lori tracked down the color and options I was looking for, and worked to meet my price and financing objectives. They had the car there ready to go the next day when Chris and Lori tag-teamed to get me through the paperwork and to get the vehicle set up. Then I was on my way. There was plenty of friendly help and kudos to go around, but Lori was there at every stage to make the deal work. I especially appreciate the extra effort she made at delivery to walk me through all the features and help me get the car set up for maximum driving pleasure. This was the easiest and most pleasant car buying experience I've ever had, on a new Acura TLX that I love. More

Whitney and Bob, A Top Quality Sales Team I started looking for an Acura MDX on the USAA website. Once I decided on the model I wanted, the website directed me to Acura of Salem. Using the n I started looking for an Acura MDX on the USAA website. Once I decided on the model I wanted, the website directed me to Acura of Salem. Using the normal connections I quarried your site. Very quickly Whitney responded with all the info I needed. As I was going through the decision process Whitney did something rare in auto sales - she did not inundate me with emails, I was impressed that she only contacted me in response to my phone questions to her. She set the tone of my dealings with Acura of Salem. When my wife and I arranged to visit the store, she was there and introduced us to Bob Holton. He continued the tone set by Whitney. The specific model we were interested in was present. Bob demonstrated a seasoned, professional, personable approach to our questions. All our questions were answered and the decision to purchase was straight forward. When I retruned several days later, to take possession, Bob was most helpful in walking me through the MDX features. Here is were Bob gets the Biggest Gold Star your organization has. I returned home to Bend and began to sync up the garage door opener to the MDX. It would not work. I called Bob. On his day off, he answered and attempted to help me work through the process for an extended phone call. The next day, he send me an email copy of the manufacturer's instructions. Over time the process finally worked. He definitely showed what "Customer Centered" means. More

Steve was a great guy to work with. We came to look at a RDX Acura and Steve showed us one and we took a test drive. He answered all our questions and he had good product knowledge an We came to look at a RDX Acura and Steve showed us one and we took a test drive. He answered all our questions and he had good product knowledge and was not pushy like some salesman. We came back a week later to buy a car and Steve had us sold, but the manager turned us off because of some figures that were misleading and not to our liking, so we left. More

Happy with acura salem I was looking for a rdx and I found the one i wanted at Salem. I sent an inquiry and was contacted by Whitney McDowell. Most of the dealing was done o I was looking for a rdx and I found the one i wanted at Salem. I sent an inquiry and was contacted by Whitney McDowell. Most of the dealing was done on line. Since we live 3 hrs from Salem this was really important to me. Acura of Salem was a friendly atmosphere. Everyone there was friendly. Lori Klavitter was super friendly and was great to work with as was Whitney and Chris. I was very relaxed. Thank you. Ann and Dave More

easy to purchase at a fair price drove down from Portland to purchase the MDX in the color scheme not available in Portland. Lori arranged the purchase on the phone and when we arriv drove down from Portland to purchase the MDX in the color scheme not available in Portland. Lori arranged the purchase on the phone and when we arrived car was ready to go with minimal hassle, including the trade-in of our old vehicle. would highly recommend this dealer and Lori. More

Great experience! Lisa was super friendly and. great to work with. She made sure my questions were answered and that I felt comfortable with the process. Chris made t Lisa was super friendly and. great to work with. She made sure my questions were answered and that I felt comfortable with the process. Chris made the finance process easy and helped me navigate the different options. They're a great team! More