Acura of Salem

Ewwww! I stopped by Salem Acura this morning and asked Terry if he thought mice could get into my heating system. He smiled and said, "Absolutely! Let's ta I stopped by Salem Acura this morning and asked Terry if he thought mice could get into my heating system. He smiled and said, "Absolutely! Let's take a look." He immediately worked me in (something I really did not expect at all). He had Kodee (and I am sure others in the service department) work on my "situation" (Ewww! it was mice) and had me out of the service department in 45 min. Thank you, Terry and Kodee (and everyone who dealt with the Ewww!!) You all bent over backward to help me out this morning. Thank you! Nick D. More

Quick, helpful and easy The sales person was very helpful, genuine and caring. We had an excellent experience at the dealership. They made the process very quick and easy. The sales person was very helpful, genuine and caring. We had an excellent experience at the dealership. They made the process very quick and easy. More

A+ Rating The fact that we ended up loving the Expedition that we bought we also loved Adrien's friendly, professional, and sweet manner that she had through ou The fact that we ended up loving the Expedition that we bought we also loved Adrien's friendly, professional, and sweet manner that she had through out the process. That means a lot to us when we go car shopping. This dealership is very lucky to have her on their team. My husband and I still can't stop talking about what a wonderful experience it was and we have shared that experience along with car braging photo's to several. Thank you Adrien =) More

Easy transaction and nice people. Thanks for a great experience! Painless and good deal. Great WiFi in the showroom and office. Highly recommended dealer. I was treated well and fairly Thanks for a great experience! Painless and good deal. Great WiFi in the showroom and office. Highly recommended dealer. I was treated well and fairly. More

Terry is AWESOME! I bought my Acura about 3 years ago and I commute....averaging about 1,000 miles a week this last year! I'm obviously in for service often! The reason I bought my Acura about 3 years ago and I commute....averaging about 1,000 miles a week this last year! I'm obviously in for service often! The reason I bring my car to Acura of Salem is because of Terry! He's professional, knowledgeable, accomadating, and efficient! He always returns my calls the day of and keeps me informed of my cars needs! He's always smiling and kind too! I recommend Acura of Salems service department highly because of the management of Terry Mosgrove! More

A "Class Act" Dealership! This was seriously the best experience we have ever had with a dealership. No game play and they did what they said they would do. In the past, the This was seriously the best experience we have ever had with a dealership. No game play and they did what they said they would do. In the past, the paperwork has taken hours! We asked that they had all the paperwork ready when we got there hoping it wouldn't take all afternoon. We could have been out of the dealership in 20 minutes had we not chosen to "chit chat" with the sales personnel that helped us out. High five to Adrien! Thank you so much for making this such a streamline - enjoyable experience. We will be a long time client! More

reviving a dead car Terry and Katie were a light in the darkness after a week-end of car trouble and the inability to acquire a rental vehicle (thru no fault of theirs). Terry and Katie were a light in the darkness after a week-end of car trouble and the inability to acquire a rental vehicle (thru no fault of theirs). They eased the way for us to get from Newport to Salem to get our car and to get home to Portland. Their help was outstanding. gerry More

Great Experience They were very easy to deal with. Adrien was a great sales person, and made the buying process easy. We felt comfortable with the entire process from They were very easy to deal with. Adrien was a great sales person, and made the buying process easy. We felt comfortable with the entire process from my call in, straight through to the payment arrangement. Beyond our expectations! More

It is all about the Service Rep - Terry Klaus sold us our car several years ago and was wonderful to work with. He still greets me and calls me by name anytime I am in the dealership. Terr Klaus sold us our car several years ago and was wonderful to work with. He still greets me and calls me by name anytime I am in the dealership. Terry Mosgrove is the one that helps with anything and everything. Thanks to him, we are loyal Acura owners. There is no better service rep anywhere. Thank you Terry and Doug for all you have done to keep car in good working condition. More

Acura RDX Purchase Thank you Steve and Mike for the great buying experience. This was the best buying experience we have ever had in 65 years. We look forward to our con Thank you Steve and Mike for the great buying experience. This was the best buying experience we have ever had in 65 years. We look forward to our continued relationship. More