Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura of Salem
Salem, OR
649 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 649 reviews
November 30, 2018
Great job, Steve Fortier! Steve Fortier is the best car salesman that I have ever worked with. He listened to what I wanted and tried to provide me with the best information h Steve Fortier is the best car salesman that I have ever worked with. He listened to what I wanted and tried to provide me with the best information he could, without ever forcing or pressuring me at all! Throughout the process, I appreciated Steve's honesty. We spent over a month looking and finding the car that felt just right and not once did he pressure me to buy. I am entirely satisfied with the buying experience with Steve Fortier and Acura of Salem. More
by Math Guy
Employees Worked With
Steve Fortier
November 25, 2018
Awesome experience with Acura of Salem Gayle was extremely helpful and very responsive from the moment I entered the dealership. She answered all of my queries and was proactive to help us Gayle was extremely helpful and very responsive from the moment I entered the dealership. She answered all of my queries and was proactive to help us with quick delivery of the car. You are awesome Gayle..! Mike was very welcoming too and amazing to work with while buying the car. More
by Amit
November 10, 2018
Nick's Review Ingrid Wik and Bernardo Gutierrez Did a great job! Bernardo showed me the vehicle first and listed all the new features that 2019 had. Ingrid did a Ingrid Wik and Bernardo Gutierrez Did a great job! Bernardo showed me the vehicle first and listed all the new features that 2019 had. Ingrid did a masterful job explaining all the options in MDX. Mike, gave me a fair deal. I guess!!! :))) More
by bonomogolf
November 05, 2018
Looking for a new car Ingrid was very helpful in showing us what was available and what she thought was best suited for our needs. Very professional and very knowledgeable Ingrid was very helpful in showing us what was available and what she thought was best suited for our needs. Very professional and very knowledgeable about the vehicles we looked at. More
by canada
Employees Worked With
Ingrid Wik, Steve Fortier
November 05, 2018
Just looking The lease on my 2016 Ford Edge isn't up for another year yet, so I'm researching my next vehicle. About two weeks ago I decided to go look at the Acur The lease on my 2016 Ford Edge isn't up for another year yet, so I'm researching my next vehicle. About two weeks ago I decided to go look at the Acura RDX and MDX. I met Cyndy and explained my intentions. She took her time and explained the differences between the two vehicles as well as the options available. She even let me take a vehicle for a test drive. At no time was there any level of pressure to make a decision today, knowing that I still had a year to go on my current vehicle. When it come time... I'll definitely be back! More
by Marley
November 05, 2018
Excellent customer service Ingrid was very helpful with the whole process of purchasing my 2019 Acura RDX. I would definitely recommend Ingrid for any future purchases. Great pe Ingrid was very helpful with the whole process of purchasing my 2019 Acura RDX. I would definitely recommend Ingrid for any future purchases. Great personality & attitude. More
by Yerthao95
Employees Worked With
Ingrid Wik
November 02, 2018
Unexpected trade-in! We had a very chill experience buying a car from Steve. We had planned on test driving a couple of Prius...Priuses? Prium? Prii? Anyway we had a coupl We had a very chill experience buying a car from Steve. We had planned on test driving a couple of Prius...Priuses? Prium? Prii? Anyway we had a couple of other hybrids we were going to test drive in Clackamas, but then we found this 2013 Prius Five (all the trimmings, leather, nav, backup cam) right here in Salem and decided to test drive it. Steve was down to earth, friendly, and very chill start to finish. Not at all what I expected buying from a dealer (this was my first time). They were able to check all the credit unions around town and give us the lowest interest rate and a monthly payment that was right on target. Walked out of there with a great Prius for a screamin deal :) Thanks again Steve! More
by Princess Celestia
Employees Worked With
Steve Fortier, Duane Smiley
October 31, 2018
Efficient and Friendly Having NOT purchased an auto in many years we did not know what to expect. Gayle was right there to greet us like she was expecting family! She was Having NOT purchased an auto in many years we did not know what to expect. Gayle was right there to greet us like she was expecting family! She was helpful, thorough, and professional. While we had choices to go with other dealerships that may have had slightly lower prices via their websites. We decided to go with Acura of Salem because of their ... "wanting to do right" by the customer. Thanks Gayle, Juan, and Mike for a pleasant experience. Mick and Hollie Scanlan More
by hannah24
October 21, 2018
New car Gayle was amazing from the moment we walked on lot to leaving...Gayle was knowledgeable, personable and friendly. Loved every minute from looking at Gayle was amazing from the moment we walked on lot to leaving...Gayle was knowledgeable, personable and friendly. Loved every minute from looking at several options to test drive and paperwork. More
by Tina Morris
October 19, 2018
Acura MDX Greatest car I grew up with the Donofrios and bought all of my cars from Skyline or Salem Acura.Jim Ault and Klaus Laetsch have been great to us offering quality I grew up with the Donofrios and bought all of my cars from Skyline or Salem Acura.Jim Ault and Klaus Laetsch have been great to us offering quality cars at affordable prices and superior service. Love them all More
by golfguy11
