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Acura of Salem
Salem, OR
649 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 649 reviews
February 15, 2019
Best Friendly & Professional Service Acura of Salem proved to be a friendly, prrofessional, exceptional experience. The employees were fantastic and incredibly helpful. I look forward to Acura of Salem proved to be a friendly, prrofessional, exceptional experience. The employees were fantastic and incredibly helpful. I look forward to doing future business with the great men and women there. More
by Sierra
February 04, 2019
Kindness was my experience. Being a new widow making big decisions was hard for me. Ingrid Wik was my first sales consultant I dealt with and all the way through to purchase. H Being a new widow making big decisions was hard for me. Ingrid Wik was my first sales consultant I dealt with and all the way through to purchase. Her kind, gentle and no pressure approach was a welcomed touch for me. She was knowledgeable about the car I was interested in and answered all my questions. Mike Harder was also kind and easy to talk with as well. I highly recommend Acura of Salem to anyone looking for a comfortable, knowledgeable experience. And, I LOVE MY ACURA RLX car! More
by daphni
January 29, 2019
Our Acura RDX experience Ingrid was very kind and knowledgeable! She let us test drive the Acura RDX, thoroughly explained every feature, great experience! She made sure all o Ingrid was very kind and knowledgeable! She let us test drive the Acura RDX, thoroughly explained every feature, great experience! She made sure all of our questions were answered before we left. Definitely recommend you see her for your vehicle purchase! She trys her best to make sure you leave with your dream car :) Great personality :) Thank you Indrid More
by Agarib30
January 29, 2019
Acura of Salem is the best!! We've leased or purchased several cars from Mike and Bernardo; they are great to work with (not your average car salesperson). Our most recent lease w We've leased or purchased several cars from Mike and Bernardo; they are great to work with (not your average car salesperson). Our most recent lease was a 2019 ILX Premium. I contacted Mike with our preferences, and he and Bernardo found the car we wanted and worked a great package deal to get our son his next car. The deal was so good, we left with a new MDX!! This dealership sets the standard for others to follow. More
by Byron and Linda
January 26, 2019
2019 Acura MDX Hybrid purchase The dealership has a great selection of cars to choose from and the staff are top-notch. Service is quick and thorough and the technicians have alway The dealership has a great selection of cars to choose from and the staff are top-notch. Service is quick and thorough and the technicians have always been great to work with. More
by Greg and Linda
January 25, 2019
Amazing experience These guys Rock. Seamless, painless process. Gayle and Mike made my experience one of the best ever. I highly recommend. I was in and out in no time. These guys Rock. Seamless, painless process. Gayle and Mike made my experience one of the best ever. I highly recommend. I was in and out in no time. More
by RMJSTEVE
January 23, 2019
Cindy Patterson made this purchase great! I’ve used this dealership exclusively for over 20 years not only for vehicle purchases but also service and maintenance. This time around I was unde I’ve used this dealership exclusively for over 20 years not only for vehicle purchases but also service and maintenance. This time around I was undecided between a new Acura or Mercedes. Cindy was so patient and spent an incredible amount of time test driving various models with me. She was also knowledgeable enough to answer every question I had. Ultimately it took me 3 months to make a final decision. Never was Cindy pushy or annoyed I was taking up so much of her time. Mike Harder the sales manager was also wonderful to work with. He was extremely professional taking time to explain all the paperwork along the way. More
by Brian K.
January 07, 2019
Cindy Patterson is awesome! Cindy was great to work with. We never felt pressured to buy. She is one of the most laid back sales people we have ever dealt with and we have bought Cindy was great to work with. We never felt pressured to buy. She is one of the most laid back sales people we have ever dealt with and we have bought a lot of cars! More
by Michael B
Employees Worked With
Cyndy Patterson
January 02, 2019
New Acura RDX Aspec After buying many different cars over the years and being so indecisive on what I wanted next, my husband and I went into Acura of Salem and was helpe After buying many different cars over the years and being so indecisive on what I wanted next, my husband and I went into Acura of Salem and was helped by Gayle. She was absolutely amazing, explained all the features and gave us time/days without being pushy to decide if we wanted to go with the RDX. Not only her but Duane was awesome as well. They are a caring group of people and I’m extremely happy with my decision! Thank you both for going out of your way to help us get what we wanted. More
by Crystalb
Employees Worked With
Gayle Rachtman, Dan Gonzales, Duane Smiley
December 11, 2018
Great experience buying a pre-owned Ingrid did a great job of understanding our desires and getting us into the car we wanted at an agreeable price. She was easy to work with and dealt Ingrid did a great job of understanding our desires and getting us into the car we wanted at an agreeable price. She was easy to work with and dealt with our time constraints in a professional and non-high pressure way. We would not hesitate to return to Acura of Salem in the future and would want to work with Ingrid. More
by jay123
