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Acura of Salem
Salem, OR
649 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 649 reviews
May 11, 2020
While taking my 2015 RDX in to get serviced, I ended up browsing the 2020 RDX’s. I came in contact with Cyndy Patterson while there and ended up looking at the 2020 RDX and fell in love. The next day I wen browsing the 2020 RDX’s. I came in contact with Cyndy Patterson while there and ended up looking at the 2020 RDX and fell in love. The next day I went and traded mine in. She was low pressure, helpful, knowledgeable and made the whole process smooth. When it’s time for an upgrade again, I’d definitely use Cyndy. More
by Amyklampe
March 28, 2020
Great JOB! Cyndy, Thank you for your help with Toyota 4runner wife loves it. You made buying it easy. Cyndy had 4runner all ready to go when we got there. Tha Cyndy, Thank you for your help with Toyota 4runner wife loves it. You made buying it easy. Cyndy had 4runner all ready to go when we got there. Thank you again. Terry and Christy Aird More
by terry.aird
Employees Worked With
Cyndy Patterson
March 16, 2020
An Exceptional Car Buying Experience We recently purchased our new 2020 Acura RDX Advance from Abel over the internet from Acura of Salem. Our total experience couldn't have been better. We recently purchased our new 2020 Acura RDX Advance from Abel over the internet from Acura of Salem. Our total experience couldn't have been better. After besting all offers of all Acura dealerships ON THE WEST COAST, we soon realized that beyond the best price, Acura of Salem is completely in a class all its own. Abel Cardona and Acura of Salem GM Mike Harder, were with touch often and answered any and all questions we had. Their straight forward honesty and trust was exceptional. I purchased the vehicle for my wife on Monday and made arrangements to pick it up on Saturday. The car was fully prepped and we were in and out of the dealership in about an hour. Everything was arranged and completed! Abel set up the car to our preferences and when we left, felt as if we had been taken care of like family. Kudos Abel and Acura of Salem! We'll be back! Sincerely, Rick and Joanne Atkisson More
by Rick993
February 07, 2020
Such a pleasant car-buying experience No pressure and no BS; Great price, no hidden fees or surprises - transparent and professional. Truly enjoyed working with Mike Harder. And Bernard No pressure and no BS; Great price, no hidden fees or surprises - transparent and professional. Truly enjoyed working with Mike Harder. And Bernardo Gutierrez was amazing at explaining all of the cool features on my new RDX - love it!!!! More
by Anita H
January 15, 2020
We had a great experience with Ingrid at Salem Acura! So helpful and has touched in with us several times to make sure we are happy with our purchase! Thanks! helpful and has touched in with us several times to make sure we are happy with our purchase! Thanks! More
by kennawidner
Employees Worked With
Ingrid Wik
December 18, 2019
Cynthia was professional, friendly, and got me the car I wanted at a great price. No pressure,no games. My best car buying experience to date. Thank you for all u guys did. wanted at a great price. No pressure,no games. My best car buying experience to date. Thank you for all u guys did. More
by aliuzma
December 03, 2019
Abel did everything the right way. He was knowledgeable, respectful and was extremely patient knowing I was coming from Southwest Portland to purchase an MDX. He went above and beyond making sure that I wa respectful and was extremely patient knowing I was coming from Southwest Portland to purchase an MDX. He went above and beyond making sure that I was able to pick up the vehicle after I added a sunroof Wind visor on Thanks giving when the dealership was closed. Abel clearly understands that the customer’s satisfaction is the number one priority. More
by ruler43
Employees Worked With
November 30, 2019
We went looking for a good deal, he was the best when it came at helping us get as close to our budget for a car. came at helping us get as close to our budget for a car. More
by mendoza.oscar21
Employees Worked With
November 30, 2019
By far the most headache free process I’ve ever had with buying a car. I was in and out in no time. The team was amazing...and funny!! buying a car. I was in and out in no time. The team was amazing...and funny!! More
by Jmrentas521
November 24, 2019
Awesome Service and Sweet Car! Thanks to the team at Acura Salem for making my purchase of the sweet 2020 RLX an awesome experience. Cyndy was great - always wanting to make sure t Thanks to the team at Acura Salem for making my purchase of the sweet 2020 RLX an awesome experience. Cyndy was great - always wanting to make sure that I was moving at a pace I was comfortable with .... even texted back and forth with me as questions popped up over the two weeks I took to purchase. Mike and Chris made the back-end paperwork efficient and pleasant (even adjusting to my travel schedule for coating the car, storage and getting the keys taken care of). Big high five in the staff meeting for these folks; thanks for a good experience. When I make my first million I’ll be back for one of those $100K sports cars. More
by Nico4
Employees Worked With
Australian Mike and Chris in the back office - thanks guys! , Cyndy Patterson
