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Acura of Salem

Salem, OR

4.9
649 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today! Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
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2475 Commercial St SE

Salem, OR

97302

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Showing 649 reviews

July 27, 2021

Over all fair but felt something was missing especially Finance dept customer care was lacking, made us wait a long time. Lot of room to improve. More

by Sindhu
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wagner
Jul 30, 2021 -

Acura of Salem responded

Thank you for your honesty. We'll put our heads together and make sure we're an improvement on your next visit.

June 09, 2021

I had an excellent experience buying my Acura at Salem Acura. Abel was super helpful in answering questions, responsive to my texts and calls and I think the lowest pressure sales person I’ve worked with More

by Renee F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robby Bennett
Jun 10, 2021 -

Acura of Salem responded

We work hard to provide a low pressure experience. Thank you Renee!

June 07, 2021

Abel at Acura of Salem helped me get my dream car. It was a friendly light hearted situation. I didn't feel any pressure from Abel to purchase... of course I had already made the decision to buy on my w More

by pnielsen43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Acura of Salem responded

Pleasant and easy are just a few of our goals when you stop in. Thank you for choosing Acura of Salem and enjoy your RDX!

May 31, 2021

This was my 4th acura purchase through acura of salem! This was my 4th acura purchase through acura of salem! I love acuras! This is the 2nd vehicle I purchased with Bernado as my salesman. He is aweso More

by Sweetpea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Acura of Salem responded

Thank you for being a part of the Acura of Salem family! Enjoy your new vehicle and we wish you many happy miles with it!

April 30, 2021

Cyndy was a pleasure to work with. She is a pro who Cyndy was a pleasure to work with. She is a pro who knows her job inside out and has great people skills. We are so fortunate to work with her! More

by J and J Wads
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyndy Patterson
May 10, 2021 -

Acura of Salem responded

We are fortunate to have you as a part of the Acura of Salem family! Thank you for visiting with us!

April 07, 2021

Bernardo helped me with my vehicle purchase and made it all very simple and easy, completely stress free. He walked me through all of the ins and outs of my new car and explained how to use all the feature More

by Jesi E
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Acura of Salem responded

Very good to hear your visit was easy and stress-free! We take great care in providing that great experience. Thank you!

April 01, 2021

Working with able has been an uplifting experience. Stepping out of the box which I rarely do was a great experience working with Abel in purchasing a vehicle over the internet. His professionalism and More

by Gerry
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Acura of Salem responded

Glad to hear it Gerry! Enjoy your new vehicle!

March 17, 2021

My car is fairly new to the market. Sierra made sure to answer all of my questions about all the bells and whistles my vehicle had. If she didn't know the answer, she made sure to find one for me. Friendly More

by jsaechao88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Dashner
Mar 19, 2021 -

Acura of Salem responded

We love to keep all questions answered! Thank you for choosing us and enjoy your new vehicle!

March 04, 2021

If I could give this dealership, especially Abel Cardona, our salesperson, 10 stars, I would. Abel and Mike (his manager) made buying an Acura such a pleasant experience. I am 100% satisfied with my purchase More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Acura of Salem responded

We'll just have to carry over those extra stars to your next visit. Thank you for choosing us!

March 01, 2021

Best car buying experience ever! Mike worked quick on the deal for us, Abel and Cyndy were amazing. Thank you BJ for your awesome team. More

by Kpaoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cyndy Patterson
Mar 08, 2021 -

Acura of Salem responded

We work hard to provide that best experience ever! Enjoy your new vehicle! Thank you.

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