Acura of Salem

Fast and courteous, they do a good job, listen to my questions and answer them to my satisfaction. questions and answer them to my satisfaction. More

The service was great and they always make you feel special, Even though my vehicle is 2p years old they still treat you like it's brand new. special, Even though my vehicle is 2p years old they still treat you like it's brand new. More

I dropped in for an oil change without an appointment and was able to obtain one right away. I stayed until it was completed. The service was quick, efficient and came with the customary car wash. The pers was able to obtain one right away. I stayed until it was completed. The service was quick, efficient and came with the customary car wash. The person explained to me that the windshield rubber around the front of the car was becoming hardened and breaking up so next time I would not be able to get my car pressure washed. I appreciated the information. The parts department looked to see if they could order the new part and my car is so old they no longer able to. I was provided the parts number and informed if I went online I could probably find the part and then have a glass shop install it for me. I always appreciate the thorough inspection of my vehicle. It was my mother's prior to her passing so I will keep it for as long as it runs for sentimental reasons. It is a 1999 and only had the one owner. Still runs like a charm due to Acura's great care of it. More

Very accommodating meets service needs even without an appointment. Kevin T always provides excellent customer service appointment. Kevin T always provides excellent customer service More

The best dealer on this town. Best customer service. The help was on point . The do care about the customer Best customer service. The help was on point . The do care about the customer More

They use a bait and switch method on their oil changes. They tell you one price, but when you pick up your car it is $20 higher. They tell you one price, but when you pick up your car it is $20 higher. More

I’m still so blown away at my experience at Acura of Salem. I cannot express my gratitude enough with these people. They were never pushy or seemed like a typical salesperson would. I talked to 5 differ Salem. I cannot express my gratitude enough with these people. They were never pushy or seemed like a typical salesperson would. I talked to 5 different people that day, and ALL of them were so kind and treated me like family. The first one I talked to was Eli, and he doesn’t even sell cars, he sells the commercial vans, but he was STILL willing to answer my questions. If it wasn’t for that, I probably would have never met Cyndy. As soon as I met her, I don’t know what it was, but I knew I was gonna get a car from her. And she worked with me for quite a few hours until we got the car I came for. And later they told me they treat each other like family there, and before they even said that, I was thinking it! I would 100% recommend anyone to come here when they’re ready to get the car of their dreams. I know I’ll be back for my next one! More

From start to finish our salesperson went above and beyond to make sure we were taken care of. beyond to make sure we were taken care of. More

I purchased An Acura RTX from Abel at Salem Acura and he was so professional and yet not pushy very informative very helpful and really worked with me to show me how my new car was going to make my life a l was so professional and yet not pushy very informative very helpful and really worked with me to show me how my new car was going to make my life a lot easier. Abel was amazing. And so it was all the staff at the Salem Accra. It was a very smooth transition for the purchase it was great meeting the head owner of the Acura dealership and working with everyone there. Highly recommend asking for Abel to sell you a car. More

Working with Robby Bennett was a wonderful experience. Not only did she thoroughly answer all of my endless questions, but also continued to assist me after the purchase. I could not recommend a salespers Not only did she thoroughly answer all of my endless questions, but also continued to assist me after the purchase. I could not recommend a salesperson more. Robby knows her stuff and makes the car buying process enjoyable (which I never thought possible). More