Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura of Salem
Salem, OR
650 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 650 reviews
December 14, 2022
People were very courteous but I will say when I arrived everybody was eating lunch and I was waiting outside for 8 or 9 minutes but I can’t turn the car off because I believe the battery finally died. I d everybody was eating lunch and I was waiting outside for 8 or 9 minutes but I can’t turn the car off because I believe the battery finally died. I don’t want them to have to tow it from their lot. More
by yvonneschranz
Verified CustomerEmployees Worked With
December 13, 2022
Exceptional service. Very courteous, explained in detail as to what to expect. Kept me informed throughout the process. Also provided shuttle service which was an icing o Very courteous, explained in detail as to what to expect. Kept me informed throughout the process. Also provided shuttle service which was an icing on the cake. More
by Kumar
Employees Worked With
December 12, 2022
Great job diagnosing and repairing. Great communication along the way. Thank you for getting us taken care of. Great communication along the way. Thank you for getting us taken care of. More
by CHADE0
December 08, 2022
Service advisor was super helpful in evaluating options for brake job, vibration issue and cosmetic repair options. for brake job, vibration issue and cosmetic repair options. More
by JOSEPH97302
Employees Worked With
November 30, 2022
This team of professionals are truly the best! Always greeted with a smile and friendly. Always greeted with a smile and friendly. More
by MORSILLO123
November 30, 2022
Excellent assistance with an unusual problem that occurred during the warranty period. Same day resolution! occurred during the warranty period. Same day resolution! More
by PATTIFELLAS
Employees Worked With
November 10, 2022
Couldn’t have been a better experience! Super customer service - no pressure. Went into look knowing I liked the Acura - came out with new keys🤭 and car! Could have prepared more for tr Super customer service - no pressure. Went into look knowing I liked the Acura - came out with new keys🤭 and car! Could have prepared more for trade in but in the end we got what we wanted and someone will get a nice Escape as I never had a single problem with it-just wanted a little more luxury and sportiness. More
by msjtra
November 10, 2022
Abel and mike were amazing to work with. Great friendly service. Also the service department did a great job even though we traded our rdx that was in for service to get a type s mdx. It’s a Great friendly service. Also the service department did a great job even though we traded our rdx that was in for service to get a type s mdx. It’s a small store which makes it much more friendly and customer service driven. More
by N8OZZY70
