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Acura of Salem
Salem, OR
651 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 651 reviews
February 10, 2023
Took oil change took 2hrs. No wash, was told that would take another hour. Don’t believe I’ll drive to Salem for future services. No wash, was told that would take another hour. Don’t believe I’ll drive to Salem for future services. More
by TLRUSHING
Verified Customer
February 07, 2023
I am very pleased with the service I had done recently! Kevin in service and Mark in parts were excellent to deal with. The whole process from start to finish was great! Thank you Acura of Salem! Kevin in service and Mark in parts were excellent to deal with. The whole process from start to finish was great! Thank you Acura of Salem! More
by HPOLVI
February 06, 2023
Acura Always has great service and is very professional. It makes owning an Acura even better. It makes owning an Acura even better. More
by Donron42008
February 03, 2023
They listen to my issues. They advise on how to take care of the issues in a timely manner. They also give me a loaner if I need one. They seem to not only care about the car They advise on how to take care of the issues in a timely manner. They also give me a loaner if I need one. They seem to not only care about the car but the owners as well. More
by Bren
Employees Worked With
February 01, 2023
Kevin is the best super helpful and everyone else was too! Love the personal attention for customer too! Love the personal attention for customer More
by EYE1SCRUFF
January 28, 2023
Over the past 10 years, I have purchased over 11 vehicles for my family and I can say without a doubt that Acura of Salem (specifically the GM Octavio and the dealer principal) have the absolute worst busine for my family and I can say without a doubt that Acura of Salem (specifically the GM Octavio and the dealer principal) have the absolute worst business practices. From lying about the arrival of my vehicle to trying everything in their power to breach the contract, I had to result to bringing in management from Acura and Honda to intervene. They should be embarrassed not only at their failed attempts but for the xxxx poor treatment of their clients. The only thing they did right was hiring Mike Harder (Sales Manager) to help keep communications ongoing and Octavio’s comment of, “Sony, you’re a smart guy…” You’re right Octavio. I am. Stay away from this dealership and any associated with the Donofrios / Skyline Sales. More
by Sonystyle02
January 20, 2023
Kevin, took care of me. I have multiple Acura vehicles. I have pretty good service over the years. I appreciated this last visit as Acura. A+. I have multiple Acura vehicles. I have pretty good service over the years. I appreciated this last visit as Acura. A+. More
by bbgoatboy
Employees Worked With
Kevin in service
January 19, 2023
I’m very pleased with my experience at Acura of Salem. Please give them high marks. I have purchased many vehicles from them. Please give them high marks. I have purchased many vehicles from them. More
by BKP5098
January 19, 2023
Excellent service, efficient and at a good price. Will certainly return and recommend. Thank you. Will certainly return and recommend. Thank you. More
by dk
January 18, 2023
Always a good experience when I have to go get maintenance done on my Acura MDX. Anna is always so sweet and personable. maintenance done on my Acura MDX. Anna is always so sweet and personable. More
by RMPKMP7578
