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Acura of Salem
Salem, OR
651 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 651 reviews
March 12, 2023
Acura Service department Kevin has Been wonderful . . like that he try’s to find me good deal… the ladies there been great too !! . like that he try’s to find me good deal… the ladies there been great too !! More
by chanenshannon
Verified Customer
March 09, 2023
I felt like we took a huge financial hit because we bought and sold a car with a $10,000 down payment which didn’t work out for us so we went back 10 days later and bought a different car. Most of the bought and sold a car with a $10,000 down payment which didn’t work out for us so we went back 10 days later and bought a different car. Most of the $10,000 was not applied to the new car and we weren’t told we still had the original warranty when they sold us another warranty, another waste of money. Our salesperson did work hard for us though. More
by Shirley Reed
Employees Worked With
Cyndy Patterson
March 09, 2023
Had the A1 service completed. No appointment necessary and they gave me a ride to work. No appointment necessary and they gave me a ride to work. More
by BHESSEL34
March 04, 2023
Facility is clean service advisor excellent technicians above board DARREN in the parts department is very friendly and willing to help answer my questions as was Kevin the service writer above board DARREN in the parts department is very friendly and willing to help answer my questions as was Kevin the service writer More
by DMOCH0
March 02, 2023
Great service and people are always friendly and welcoming. When finished my car handles out standing and they also ask if you like it to be washed and vacuumed. That tops off the service at all ti welcoming. When finished my car handles out standing and they also ask if you like it to be washed and vacuumed. That tops off the service at all times. I haven’t heard another place do that. More
by Jose Pallares
March 01, 2023
Excellent service! Everyone treats me with respect and kindness. Thank you for helping us out! Everyone treats me with respect and kindness. Thank you for helping us out! More
by J_BRITTON525
Employees Worked With
February 27, 2023
Acura of Salem provided outstanding service and workmanship in the repair of my 2015 MDX. The assistance provided by Service Specialist Kevin Tillett instilled confidence and trust in the process … workmanship in the repair of my 2015 MDX. The assistance provided by Service Specialist Kevin Tillett instilled confidence and trust in the process …. thank you Kevin … and Acura of Salem for taking care of us!! More
by Satisfied Customer
February 25, 2023
Excellent Customer Service. Kind, they provided quick service for my vehicle and made sure to answer all my questions. Kind, they provided quick service for my vehicle and made sure to answer all my questions. More
by Tere
February 23, 2023
Excellent experience purchasing my brand new 2023 Acura Integra. Abel and Bernardo were so patient explaining all the new technology features. Rodolfo in the Finance Department made it so easy to und Integra. Abel and Bernardo were so patient explaining all the new technology features. Rodolfo in the Finance Department made it so easy to understand all the documents. Thank you. Kathryn Hazard More
by KHAZARD54
February 20, 2023
Phenomenal customer service. Very satisfied with the car maintenance service provided by their staff. Very professional. Very satisfied with the car maintenance service provided by their staff. Very professional. More
by PIERRE
