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Acura of Salem

Salem, OR

4.9
688 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today! Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
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2475 Commercial St SE

Salem, OR

97302

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Showing 688 reviews

August 13, 2023

Kevin was a great help. The dealership provided a loaner car which was a blessing since I had to get to work. And the loaner was a fun little Acura. More

by sblack7889
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Aug 23, 2023 -

Acura of Salem responded

We are glad you enjoyed the loaner vehicle! Thank you for choosing Acura of Salem!

August 11, 2023

The professional service is very much appreciated. And the cookies are always a welcome treat. More

by airsail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Aug 11, 2023 -

Acura of Salem responded

The cookies are superb! Thank you for choosing Acura of Salem!

August 11, 2023

It was nice to have Kevin explain things in a way that I could understand and to take the necessary steps to resolve my cars issue. More

by Robinstrand
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Acura of Salem responded

We don't want to leave you with any questions or concerns about your visit. Thank you for choosing Acura of Salem!

August 06, 2023

Service was prompt service staff was respectful. Service was completed to my satisfaction review of the condition of my car good More

by dina.stubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Aug 11, 2023 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

August 05, 2023

Professional, responsive, nice to work with. Express took longer than expected. Will return and recommend More

by tamgag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Coreas
Aug 11, 2023 -

Acura of Salem responded

Thank you for the feedback. We'll see what we can do to make your next visit faster. Thank you for choosing Acura of Salem!

July 30, 2023

Bernardo was so patient, the GM and the finance man were both excellent and we will recommend others to this business More

by DIANESTICKLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

July 27, 2023

Kevin is amazing and this great service is why I continue to own an Acura. More

by cnudelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Aug 01, 2023 -

Acura of Salem responded

Kevin sure is! Thank you for choosing Acura of Salem!

July 24, 2023

Salesperson Bernardo Gutierrez was patient and helpful in explaining technology and answering questions. I test drove both Acura and Mercedes models and have bee n happy with my purchase. More

by KSCHMIDTMAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Acura of Salem responded

Congratulations on your new vehicle! Thank you for choosing Acura of Salem!

July 20, 2023

All the members at the dealership were very friendly. The facility was very clean and the complimentary beverages were nice. The work was completed in reasonable time and the car was clean when returned. More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Jul 21, 2023 -

Acura of Salem responded

We are happy we could get you taken care of! Thank you for choosing Acura of Salem!

July 18, 2023

Great access for dropping off car after hours. Consulted customer at each step to successfully complete repair needed. Prompt turnaround. More

by CNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Acura of Salem responded

We value communication! Thank you for choosing Acura of Salem!

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