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Acura of Salem
Salem, OR
688 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 688 reviews
October 22, 2023
Kevin-Service Manager, is knowledgeable, patient, welcoming. Office staff efficient. Clean, inviting customer waiting area. welcoming. Office staff efficient. Clean, inviting customer waiting area. More
by RONNSANDI
Verified Customer
October 19, 2023
Amazing communication! the staff is great they explain detailed information about my vehicle and what is needed to keep it in good condition. the staff is great they explain detailed information about my vehicle and what is needed to keep it in good condition. More
by YZUNIGA85
Employees Worked With
October 19, 2023
Very nice people, kept me posted about what was being done and how much more time it would be. Great car. done and how much more time it would be. Great car. More
by lewisls5176
Employees Worked With
October 19, 2023
Service manager Mike Schmidt was extremely professional, caring, and thorough in helping me navigate a complicated mechanical issue with my Acura. I took the car out of town from Bend to Salem Acura where t caring, and thorough in helping me navigate a complicated mechanical issue with my Acura. I took the car out of town from Bend to Salem Acura where the master mechanic with Mike’s oversight was able to diagnose & we feel confident fix the problem. Also, the customer service personnel were friendly and professional. More
by LKR
Employees Worked With
October 18, 2023
Polite and courteous, fast, fair and efficient! Love this dealership & employees! Will definitely continue this business relationship. Love this dealership & employees! Will definitely continue this business relationship. More
by AKOENIG1
October 17, 2023
Kevin and crew were efficient and did a good job with the service on my Acura MDX. service on my Acura MDX. More
by mikelavery1
Employees Worked With
October 17, 2023
Everyone is so helpful from the parts department to Kevin in the service department. Some repairs I performed myself they advised me on. Thank you for the assistance. in the service department. Some repairs I performed myself they advised me on. Thank you for the assistance. More
by resqrandy2
Employees Worked With
October 12, 2023
High quality and very professional people to work with. Always follow up with us to make sure we are receiving the optimal services. Always follow up with us to make sure we are receiving the optimal services. More
by cpvelazquez
October 11, 2023
Kevin’s follow through is top notch. He worked hard to find the right key fob for me which was in back order and kept me updated. Thanks so much, Kevin! He worked hard to find the right key fob for me which was in back order and kept me updated. Thanks so much, Kevin! More
by shannonbryant1973
October 07, 2023
I always enjoy this dealership and all the people there. It is a comfortable environment to wait for service completion. If it is a lengthy appointment, Kevin provides a loaner car for me. I appreciate It is a comfortable environment to wait for service completion. If it is a lengthy appointment, Kevin provides a loaner car for me. I appreciate the friendly, fast and excellent service provided by Kevin Tillette. He's the best! More
by lyndaque
