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Acura of Salem
Salem, OR
688 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 688 reviews
December 04, 2023
Friendly knowledgeable service Highly recommend I would definitely refer all my friends to the dealership definitely refer all my friends to the dealership More
by hardersalem
Verified Customer
December 03, 2023
My experience was very pleasant! Very professional and courteous staff. Willing to talk with me further about the issues with my car. Very professional and courteous staff. Willing to talk with me further about the issues with my car. More
by Julie
December 03, 2023
Kevin listened to what the problem was and made every effort to figure out how to fix it. effort to figure out how to fix it. More
by Rhilden1
December 03, 2023
They couldn't find the issue. They didn't charge me for the visit but my electric system still doesn't work. Kevin was honest and professional. They didn't charge me for the visit but my electric system still doesn't work. Kevin was honest and professional. More
by UMMYAHYA03
November 28, 2023
Excellent & honest service. The lady, Anna was excellent to deal with as we made the appt. from Nelson BC. Kevin was also excellent. He has obvious knowledge of the product The lady, Anna was excellent to deal with as we made the appt. from Nelson BC. Kevin was also excellent. He has obvious knowledge of the product & autos in general. Both these persons are top rate. The dealership bldg itself is superb. Service was carried out quickly, & promptly. I would recommend this dealership. In fact I did purchase a 2007 MDX new from you folks in Oct. 2007. I was happy then......happy now. If I lived closer, you would see me more, but we combined the service with a trip for Thanksgiving with our daughter & her family in Salem. More
by TDBARTER
November 24, 2023
With them since 2005 servicing our Acuras… bringing the first from Fairfield CA, leasing the second, then leasing and then purchasing the third which I have had now for 12 years. first from Fairfield CA, leasing the second, then leasing and then purchasing the third which I have had now for 12 years. More
by JACQUELYNSCHROEDER
November 22, 2023
Kevin and Cody are the best. Great to work with. Really know there products. Would highly recommend this service department. Great to work with. Really know there products. Would highly recommend this service department. More
by kcbain
November 18, 2023
very good very good, good customer service and very helpful very good, good customer service, very helpful and easy to talk to' fast work helpful very good, good customer service, very helpful and easy to talk to' fast work More
by Jaime.glez
Employees Worked With
Anna Coreas, Anna Coreas
November 14, 2023
Always pleased with the level of service I receive from Acura. Though the complementary car wash and vacuum never seem to be done when they say it was or it was done poorly. The services techs and Kevin ar Acura. Though the complementary car wash and vacuum never seem to be done when they say it was or it was done poorly. The services techs and Kevin are always on point and I genuinely enjoy taking my car to them for regular maintenance. More
by Maggie
November 13, 2023
The dealer was transparent with pricing, even during initial conversations as we were working out the terms of the deal. They were easy to deal with, no pressure, and professional. I was traveling from initial conversations as we were working out the terms of the deal. They were easy to deal with, no pressure, and professional. I was traveling from out of state for the vehicle and had some trepidation that there would be some bait and switch based upon past experiences at other dealerships and the situation with the current auto market, but there were no games, which was greatly appreciated! More
by jingram
