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Acura of Salem
Salem, OR
651 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 651 reviews
November 18, 2023
very good very good, good customer service and very helpful very good, good customer service, very helpful and easy to talk to' fast work helpful very good, good customer service, very helpful and easy to talk to' fast work More
by Jaime.glez
Verified CustomerEmployees Worked With
Anna Coreas, Anna Coreas
November 14, 2023
Always pleased with the level of service I receive from Acura. Though the complementary car wash and vacuum never seem to be done when they say it was or it was done poorly. The services techs and Kevin ar Acura. Though the complementary car wash and vacuum never seem to be done when they say it was or it was done poorly. The services techs and Kevin are always on point and I genuinely enjoy taking my car to them for regular maintenance. More
by Maggie
November 13, 2023
The dealer was transparent with pricing, even during initial conversations as we were working out the terms of the deal. They were easy to deal with, no pressure, and professional. I was traveling from initial conversations as we were working out the terms of the deal. They were easy to deal with, no pressure, and professional. I was traveling from out of state for the vehicle and had some trepidation that there would be some bait and switch based upon past experiences at other dealerships and the situation with the current auto market, but there were no games, which was greatly appreciated! More
by jingram
November 11, 2023
They have treated me fairly and they have taken care of my car. Plus given me a veteran discount. No complaints. my car. Plus given me a veteran discount. No complaints. More
by raoberg
November 08, 2023
Everyone in the acura service center was very friendly and it was serviced quickly and very informative. and it was serviced quickly and very informative. More
by sblighton
Employees Worked With
Other Employees :
The girl greeting me outside when I arrived. 5 star, Anna Coreas
November 06, 2023
Fast response… great service and very friendly staff. Would recommend to everyone if I could ;) Would recommend to everyone if I could ;) More
by gancoheating
November 03, 2023
every time I receive very high quality service I am very grateful to the workers especially Kevin grateful to the workers especially Kevin More
by demcukurij416
October 29, 2023
Kevin and his crew did a very good job of informing us what was needed at a reasonable price and also got us a nice loaner car to use while the work was being done. what was needed at a reasonable price and also got us a nice loaner car to use while the work was being done. More
by kenandy6564
October 27, 2023
Excellent service, excellent staff, that actually listens to the customers concerns, that is what we all are looking for when we go into a service department. I have recommended the service department to oth to the customers concerns, that is what we all are looking for when we go into a service department. I have recommended the service department to others, and I will continue highly recommending because of the community commitment they provide when we walk through the doors! Thank you Kevin, and service department staff for your dedication to your department loyalty & customers. More
by CLARA5
Employees Worked With
October 27, 2023
I find this to be the best dealership around. They know how to take care of customers, the technicians are great. Kevin always goes above and beyond to make sure my car is taken care of. Five sta They know how to take care of customers, the technicians are great. Kevin always goes above and beyond to make sure my car is taken care of. Five stars all the way.! More
by donpost
