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Acura of Salem
Salem, OR
716 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 716 reviews
June 12, 2024
They are always so happy to help. I appreciate the thorough and accurate work they do. I appreciate the thorough and accurate work they do. More
by salkca
Verified CustomerEmployees Worked With
June 11, 2024
Bernardo Gutierrez provided the single best car shopping experience we have ever encountered. Mr. Gutierrez was incredibly polite and kind, a genuine pleasure to work with; we experienced zero pressure, si experience we have ever encountered. Mr. Gutierrez was incredibly polite and kind, a genuine pleasure to work with; we experienced zero pressure, simply responsiveness to queries. The dealership was very easy to dialog with through Mr. Gutierrez. Pricing information was straightforward and clear; our transaction was very fair. More
by ROBB10
Employees Worked With
June 11, 2024
Kevin Tillett exceeded our expectations with his professional yet personal approach. Thanks to the trust that Kevin was able to instill in us when we first arrived in the service drive we felt comp professional yet personal approach. Thanks to the trust that Kevin was able to instill in us when we first arrived in the service drive we felt completely confident in the diagnosis of the unknown issues we were experiencing. Kevin kept us informed throughout the whole process from diagnosis to final delivery. Kevin was a pleasure to work with. In fact I have already referred a few other friends that own Hondas to see Kevin. Thank you Kevin and Master Technician Cody! Sincerely Joe McCormick More
by PDRDENTGUYS
June 09, 2024
Good service. Knowledge people gave discount in service. Provided shuttle service drop and pick up. Knowledge people gave discount in service. Provided shuttle service drop and pick up. More
by balakrishna
Employees Worked With
June 08, 2024
Very friendly and knowledgeable staff, I was greeted with in a few seconds after entering the service department. Strongly recommend this place for outstanding customer service. in a few seconds after entering the service department. Strongly recommend this place for outstanding customer service. More
by ZU-DIMA
Employees Worked With
June 05, 2024
Kevin is always friendly, helpful and knowledgeable. Great follow through on his part. You are lucky to have him. Great follow through on his part. You are lucky to have him. More
by herndonteri
Employees Worked With
June 03, 2024
Avoid dealership as dismissive. I recommend service. Location too small & needs better signage, separate from other dealerships. I recommend service. Location too small & needs better signage, separate from other dealerships. More
by OB-One
Employees Worked With
Other Employees :
Other person in parts & cashier.
June 02, 2024
Friendly well prepared for your service and always go over what was done and future needs like tires and in my case recall. over what was done and future needs like tires and in my case recall. More
by HALFMAN
Employees Worked With
June 02, 2024
Bought a used car from this dealership for 70K and they didn’t disclose major damage to a wheel or that the previous owner was a heavy smoker. Car arrived to my location and with more miles than the odomet didn’t disclose major damage to a wheel or that the previous owner was a heavy smoker. Car arrived to my location and with more miles than the odometer disclosure stated. Nothing has been done on the dealership or the sales representatives part. Very unhappy with lack of communication. More
by HUGHSTON84
Employees Worked With
