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Acura of Salem

Salem, OR

4.9
649 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today! Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
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2475 Commercial St SE

Salem, OR

97302

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Showing 649 reviews

June 03, 2024

Wonderful experience. This dealership was responsive and helpful and we never felt pressured. I would recommend them. More

by HANSON.CHRIS
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cyndy Patterson
Jul 10, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

June 02, 2024

Friendly well prepared for your service and always go over what was done and future needs like tires and in my case recall. More

by HALFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

June 02, 2024

Bought a used car from this dealership for 70K and they didn’t disclose major damage to a wheel or that the previous owner was a heavy smoker. Car arrived to my location and with more miles than the odomet More

by HUGHSTON84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brent Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

I have worked with Acura Salem since 2005 & have almost always been very happy with their service & people skills. They are warm & welcoming & keep you informed through the process. I rarely give 5 points, More

by dar4chambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Acura of Salem responded

We appreciate your review. Thank you for choosing Acura of Salem!

May 29, 2024

Very responsive, review post service what was done and found.. Appreciate the car wash before you leave! More

by senicure2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

May 28, 2024

Have traded with Avura of Salem since 2014 and they have always provided curtius and helpful service. This wss our second Acura. More

by ROYCROW40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren S
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

May 25, 2024

Friendly, knowledgeable staff & wonderful service. Kevin was not on site but the gal who filled in for him was excellent. More

by 1209peters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

May 24, 2024

Kevin was great and everyone was very helpful. Call backs and scheduling was a breeze. Be we are disappointed all the recall parts were not there. But not Kevin’s fault. More

by davidbassett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

May 24, 2024

Acura of Salem really worked with me and my schedule when it came to repairing my vehicle. More

by sdpavlik88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

May 22, 2024

Everyone is very friendly and helpful In have been a customer for a long tome More

by JACNU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

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