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Acura of Salem

Salem, OR

4.9
649 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today! Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
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2475 Commercial St SE

Salem, OR

97302

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Showing 649 reviews

June 17, 2024

Service was great the minute I arrived at the dealership. Kevin did an amazing job with communicating what was needed for my vehicle. More

by JRANDOLPH84
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Acura of Salem responded

Kevin is amazing! Thank you for choosing Acura of Salem!

June 16, 2024

Easy in and easy out. Quick and painless oil chang, wash and vacuum. Thanks for everything More

by PHADLOCK56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Acura of Salem responded

We like to make your visit easy! Thank you for choosing Acura of Salem!

June 14, 2024

I owned an Acura for 21 years & was always pleased with the service! I sold my Acura because we were downsizing to one car which is my husband’s Honda CRV! We do not like the service at Honda so started More

by bevnobull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Acura of Salem responded

Here's to 21 more years! Thank you for choosing Acura of Salem!

June 12, 2024

They are always so happy to help. I appreciate the thorough and accurate work they do. More

by salkca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

June 11, 2024

Bernardo Gutierrez provided the single best car shopping experience we have ever encountered. Mr. Gutierrez was incredibly polite and kind, a genuine pleasure to work with; we experienced zero pressure, si More

by ROBB10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

June 11, 2024

Kevin Tillett exceeded our expectations with his professional yet personal approach. Thanks to the trust that Kevin was able to instill in us when we first arrived in the service drive we felt comp More

by PDRDENTGUYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Acura master Technician Cody
Jul 10, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

June 09, 2024

Good service. Knowledge people gave discount in service. Provided shuttle service drop and pick up. More

by balakrishna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

June 08, 2024

Very friendly and knowledgeable staff, I was greeted with in a few seconds after entering the service department. Strongly recommend this place for outstanding customer service. More

by ZU-DIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

June 05, 2024

Kevin is always friendly, helpful and knowledgeable. Great follow through on his part. You are lucky to have him. More

by herndonteri
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

June 03, 2024

Avoid dealership as dismissive. I recommend service. Location too small & needs better signage, separate from other dealerships. More

by OB-One
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Other person in parts & cashier.
Jul 10, 2024 -

Acura of Salem responded

Thank you for stopping in! Thank you for choosing Acura of Salem!

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