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Acura of Salem

Salem, OR

4.9
749 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV ...
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2475 Commercial St SE

Salem, OR

97302

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Showing 749 reviews

November 27, 2024

Kevin made sure I would have a loaner car while my car was being worked on. I like how the service technician (thanks Bo) drove with us to be clear about the noises that I was concerned about. One issue More

by dghaight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bo
Jan 02, 2025 -

Acura of Salem responded

Thank you for your kind words and for choosing Acura of Salem for your service needs. We appreciate your business and look forward to serving you again in the future. Here's to 250,000 more miles!

November 26, 2024

Kevin was amazing, great communication. Very happy with the end result. My car was brought in on a recall and Kevin and his team took care of the procedure. I had extra work done while i More

by CLAYTONGANIEANY54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

Thank you for your kind words and for choosing Acura of Salem for your service needs. We appreciate your business and look forward to serving you again in the future.

November 25, 2024

Good communicator. Very efficient. Friendly and fixed the problem. I would not hesitate to return. More

by william.nesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

Thank you for your kind words and for choosing Acura of Salem for your service needs. We appreciate your business and look forward to serving you again in the future.

November 24, 2024

Kevin was great! Very helpful and respectful. Will definitely will come back. 100% recommend they will take care of you! More

by Jorge.mesinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

Thank you for your kind words and for choosing Acura of Salem for your service needs. We appreciate your business and look forward to serving you again in the future.

November 23, 2024

Kevin the service writer was fantastic and very knowledgeable and helpful. The service technicians, Travis and Spencer, did a great job and cleaned up after the work. I’ll be back for further veh More

by Postal2134
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

Thank you for your kind words and for choosing Acura of Salem for your service needs. We appreciate your business and look forward to serving you again in the future.

November 19, 2024

The used car I purchased had an issue the first day I purchased it. The dealer fixed the issue at no charge and gave me a loaner car for the time it took. More

by N7MAQ
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

November 18, 2024

First time using this dealership and was impressed as too how professional the employees are. More

by MARKDIEHL52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem! We take our professionalism seriously!

November 16, 2024

Abel was the most honest and kind car salesman I’ve ever had the pleasure of dealing with. The process was so easy! More

by reesekampfer13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

November 14, 2024

I recently visited Acura of Salem to get new tires installed on my vehicle. Although they were able to complete the work, my experience wasn’t exactly pleasant, and I’m hesitant to return.I scheduled More

by Screentvlcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Tillett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Acura of Salem responded

Thank you for taking the time to share your experience with us. We sincerely apologize for the lack of warmth and communication you encountered during your visit. This is not the standard of service we strive to provide, and we understand how these shortcomings impacted your day. Your feedback will be shared with our team to ensure we improve in these areas and provide a better experience in the future. If you’d like to discuss this further, please don’t hesitate to reach out—we’d appreciate the opportunity to make it right.

More
November 14, 2024

Super friendly, did exactly what they said they would do called me with the estimate. When I came to pick up my car they were quick to get me in and out. I would recommend their service and sales depart More

by DBoles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

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