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Acura of Salem
Salem, OR
748 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 748 reviews
December 07, 2024
We were pleased when we were able to be shuttled home while our Acura RDX was being worked on. When we returned all the charges - findings from the ol change inspection were thoroughly explained. We wo while our Acura RDX was being worked on. When we returned all the charges - findings from the ol change inspection were thoroughly explained. We would whole hardly recommend Salem Acura! More
by SINNAMONH
Verified Customer
December 06, 2024
The teamwork really hard to get me into a new vehicle. Even though mine was not in the best shape, they bought it for above asking, and even lowered the price of the one I was buying to get me into it. It Even though mine was not in the best shape, they bought it for above asking, and even lowered the price of the one I was buying to get me into it. It never felt like a car dealership transaction. And felt like they were there to do. What was best for not only them but me More
by 8XAVIENLOCKWOOD8
Employees Worked With
December 06, 2024
First time going to salem Acura. Crystal and her boss were so nice and kind to me. I am happy I went to salem Acura. Will keep going Crystal and her boss were so nice and kind to me. I am happy I went to salem Acura. Will keep going More
by ANA
December 03, 2024
We took our Car when it had issues and Eric helped us diagnose the problem he’s a wonderful person and very knowledgeable.I would highly recommend this place. Thank diagnose the problem he’s a wonderful person and very knowledgeable.I would highly recommend this place. Thank More
by Peris
Employees Worked With
November 30, 2024
I have been satisfied with the service and convenience of the dealership very collaborative and informative the dealership very collaborative and informative More
by patzer67
November 29, 2024
Bernardo was excellent in providing the information I requested. He was professional, personable, and knowledgeable. requested. He was professional, personable, and knowledgeable. More
by NAHEAPES
Employees Worked With
November 29, 2024
Kevin was a lifesaver! He made a really stressful situation peaceful. He was very professionally, kind, and helpful. He went above and beyond to make me feel comfortable be He made a really stressful situation peaceful. He was very professionally, kind, and helpful. He went above and beyond to make me feel comfortable before and after the repair. Hands down the best service I have ever had. 10/10 recommendations! More
by kliewerr17
Employees Worked With
Other Employees :
Cody : was very helpful and kind!
November 27, 2024
Very nice people and prompt. Good service Fast and easy visit Car was very clean Good service Fast and easy visit Car was very clean More
by mcgonegal2843
Employees Worked With
November 27, 2024
Was told shop Foreman needed to have owner/driver take him for drive. So he talking about friggin wheel bearings. No do not feed us this kind of xx and attempting to side track our issue. It’s the dang ti him for drive. So he talking about friggin wheel bearings. No do not feed us this kind of xx and attempting to side track our issue. It’s the dang tires and Kevin knows it! We have been driving this car for over 7000 miles and it’s so dang noisy inside the car we are hollering at one another to hear. Buying an Acura MDX I expected better. Very poor insulation in car is the bottom line. No protection from road noise for riders in this car. So we are told (Kevin)the Bridgestones are noisy and we could put Continentals on the car but buyer must pay… Hmmm shop foreman says just keep them and buy Michelins down the road. I do not like either suggestions. If that’s all we get for advice then why ask Salem Acura. Very disappointed. We paid cash for a car that we expected to be above satisfactory and keep for a while. Sorry again no way getting 5 stars.. More
by NESTDLANDY
Employees Worked With
November 27, 2024
Kevin made sure I would have a loaner car while my car was being worked on. I like how the service technician (thanks Bo) drove with us to be clear about the noises that I was concerned about. One issue was being worked on. I like how the service technician (thanks Bo) drove with us to be clear about the noises that I was concerned about. One issue was cleared up easily and didn't require attention. The other was less apparent but diagnostics by the service team identified the problem. I was pleased to discover the issue had been resolved when I picked up the car two days later. I drive a 2013 Acura RDX with nearly 250,000 miles on it and Acura of Salem has provided excellent service throughout which I believe has extended the life of this car. Thanks Kevin and team Acura! More
by dghaight
