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Acura of Ramsey

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Acura of Ramsey | Page 178

Name: Acura of Ramsey
Address: 65 State Rt 17, Ramsey, NJ, 07446, US
Telephone: (201) 934-8200
Rating: 4.5

4.5

1,773 Reviews

65 State Rt 17, Ramsey, New Jersey 07446

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Sales: (201) 934-8200

Service: (201) 614-4157

Parts: (201) 614-4157

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Today:Open today 9:00 AM - 7:00 PM Open Now

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Acura of Ramsey

Ramsey, NJ

Overview

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4.5

1,773 Reviews

New and Certified Pre-Owned Acura Dealer located in Bergen County, NJ!

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Today:Open today 9:00 AM - 7:00 PM Open Now

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65 State Rt 17

Ramsey, NJ

07446

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4.5

1,773 Reviews

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View 8 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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New and Certified Pre-Owned Acura Dealer located in Bergen County, NJ!

Today:Open today 9:00 AM - 7:00 PM Open Now

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Overview Employees Reviews (1,773) Inventory (207)

Sales/Showroom

Monday 9:00 AM - 7:00 PM

Tuesday 9:00 AM - 7:00 PM

Wednesday 9:00 AM - 8:00 PM

Thursday 9:00 AM - 7:00 PM

Friday 9:00 AM - 6:00 PM

Saturday 9:00 AM - 6:00 PM

Sunday Closed

Service

Monday 7:30 AM - 6:00 PM

Tuesday 7:30 AM - 6:00 PM

Wednesday 7:30 AM - 6:00 PM

Thursday 7:30 AM - 6:00 PM

Friday 7:30 AM - 6:00 PM

Saturday 8:00 AM - 4:00 PM

Sunday Closed

Parts

Monday 7:30 AM - 6:00 PM

Tuesday 7:30 AM - 6:00 PM

Wednesday 7:30 AM - 6:00 PM

Thursday 7:30 AM - 6:00 PM

Friday 7:30 AM - 6:00 PM

Saturday 8:00 AM - 4:00 PM

Sunday Closed

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Sales: (201) 934-8200

Service: (201) 614-4157

Parts: (201) 614-4157

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Norman Gravino

Sales Consultant

4.5

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November 23, 2024

I had an excellent experience in dealing with Norman Gravino, He explained the deal (in fairness, a no-haggle offer through the c*stco auto ... I had an excellent experience in dealing with Norman Gravino, He explained the deal (in fairness, a no-haggle offer through the c*stco auto program), incentives & fees with great clarity & courtesy, and was also quite helpful with a couple of issues that arose after the sale. Read More Read Less

January 26, 2024

Honest and professional- beat a local dealer and honored what he said! Would recommend highly ... Honest and professional- beat a local dealer and honored what he said! Would recommend highly Read More Read Less

January 18, 2024

I had a fantastic experience with Norman who helped me purchase my dream vehicle. From the moment we walked into the dealership, he was atte ... I had a fantastic experience with Norman who helped me purchase my dream vehicle. From the moment we walked into the dealership, he was attentive, knowledgeable, and went above and beyond to ensure we got the perfect vehicle for my needs. Him and his team patiently answered all of our questions, explained the features, and even took the time to demonstrate how everything worked. Norman's professionalism and friendly demeanor made the entire process enjoyable. I left the dealership with a big smile on my face, all thanks to this exceptional salesman's dedication and expertise. I highly recommend Norman at Acura of Ramsey to anyone in search of a great car-buying experience! Read More Read Less

Artie Nevruzian

New Car Sales

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October 08, 2020

I contacted Artie regarding a new 2020 TLX. He was very knowledgeable, straight forward and provided top of the line service. Extremely ha ... I contacted Artie regarding a new 2020 TLX. He was very knowledgeable, straight forward and provided top of the line service. Extremely happy and highly recommend!! Read More Read Less

March 27, 2020

Acura of Ramsey is the dealership that is the standard of the industry. Whether you are buying a car, getting service for your car, or have ... Acura of Ramsey is the dealership that is the standard of the industry. Whether you are buying a car, getting service for your car, or have a question or concern, all the staff go above and beyond to make sure everything is working properly or you are getting the best deal for your car. Tom Sabiel, is the service manager all Acura and other dealership should emulate. Acura of Ramsey is the only dealership I go to for my family and myself, and you and your should do the same. Lou D Read More Read Less

March 19, 2020

Acura of Ramsey always provides exceptional service and their all their service managers clearly are a step ahead of other auto dealerships. ... Acura of Ramsey always provides exceptional service and their all their service managers clearly are a step ahead of other auto dealerships. Tom Siebel, my service manager is not only the example all mangers should emulate, he is a caring, attentive, and professional. Acura of Ramsey has tken care of my family and friends for over 20 years. I look forward to at least another 20 years and more. Lou D Read More Read Less

Erika Grudinina

New Car Sales

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July 18, 2024

I've been meaning to write this for awhile. We went to Acura of Ramsey to get a RDX after checking their stock online. We were met by Erica ... I've been meaning to write this for awhile. We went to Acura of Ramsey to get a RDX after checking their stock online. We were met by Erica Grudinina. She was great. No pressure. She explained everything about the vehicle we were interested in. When the deal was done, Erika went over all the features of the car and helped us set up our phones and other features. I was a great experience dealing with Erika. Most times you feel beaten up. Not this time. Thank you Erika for all your help and keep smiling. Read More Read Less

April 23, 2024

My family and I traveled over an hour and a half from South Jersey because of the inventory Acura of Ramsey had. Erika Grundinina was our sa ... My family and I traveled over an hour and a half from South Jersey because of the inventory Acura of Ramsey had. Erika Grundinina was our sales person and she was awesome. She allowed us plenty of time to look over the car and test drive it to make sure we liked it. She was helpful with any questions we had and was not pushy at all. Erika worked hard to help reach a price and finance rate we were comfortable with. The dealership was very clean, comfortable, and stocked with drinks and snacks. Very happy with our “like new” 2021 Acura ILX and the buying experience Erika provided. It was well worth the trip and we’ll be back to see her in the future for our next vehicle! Read More Read Less

July 10, 2021

I recently leased a new SUV at Ramsey of Acura and was exceptionally pleased. Erika G. was so very kind, personable and upfront about the w ... I recently leased a new SUV at Ramsey of Acura and was exceptionally pleased. Erika G. was so very kind, personable and upfront about the whole process. She answered all my questions. She had everything ready to go when it was time to pick up my new car. This made things so much easier. She even had a gift for me waiting in the car. I would absolutely recommend buying a car from this dealership! Read More Read Less

Sal Manfredi

Sales Consultant

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July 21, 2022

Best experience thus far buying a car. Sal was extremely efficient and understanding of getting me in and out super quick at a fair price! W ... Best experience thus far buying a car. Sal was extremely efficient and understanding of getting me in and out super quick at a fair price! Would recommend 10/10!! Read More Read Less

July 17, 2022

Good dealership! They were very helpful in getting me my new car. I am a first time car owner so they tried their best to help me :) Sal was ... Good dealership! They were very helpful in getting me my new car. I am a first time car owner so they tried their best to help me :) Sal was very patient and helpful in the process. Thanks Acura Ramsey! Read More Read Less

July 12, 2022

Sal was excellent !!! Made sure I walked out with the vehicle. Great customer service experience!!!! Definitely recommend Sal at Ramsey Acur ... Sal was excellent !!! Made sure I walked out with the vehicle. Great customer service experience!!!! Definitely recommend Sal at Ramsey Acura !!!! Read More Read Less

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December 03, 2008

SALES VISIT - NEW

This may be the worst dealership experience I've ever had. And this would have been my third purchase from these guys! Suffice to say, they are not interested in fair service. Specifically, when signin had. And this would have been my third purchase from these guys! Suffice to say, they are not interested in fair service. Specifically, when signing forms with the Business Manager, do not sign anything which waives your right to 48-72 hours to review the contracts. They put this sheet in front of me to sign with about 10 other forms, and, because I trusted them, I signed it. Then when I changed my mind about the car, they used this form to tell me I had no recourse! NJ Law provides for the 48-72 hour review period. Why would they even create a form for prospective buyers to sign unless they were planning to use it against them. Simply, this is a very dishonest dealership. Buyer Beware! Customer service means nothing to them. More

by M48

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October 30, 2006

SALES VISIT - NEW

Only had one sales person for pre-owned vehicles on a Saturday. Several customers were waiting to be helped with the pre-owned vehicles. After very long wait, was treated very poorly by used car manage Saturday. Several customers were waiting to be helped with the pre-owned vehicles. After very long wait, was treated very poorly by used car manager. Once he actually came out to help me, I put my hand out and told him my name. He barely shook my hand and didn't even bother to tell me his name (hence me referring to him as the used car manager). Then he asked my what I wanted, as if I were inconveniencing him. He had a major chip on his shoulder and was extremely unprofessional. It is a beautiful dealership, which is a convenient location for me, but I will never buy a car there and will tell everyone I know how poor their customer service is!!! By the way, it turns out my neighbor had a similar experience there as well and ended up purchasing from a different dealership located farther away. More

by LuvMyHonda

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Friendliness

Recommend Dealer

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Used Car Manager

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July 29, 2005

SALES VISIT - NEW

After a horrible experience with Acura Manhattan, I went out to Ramsey Acura because they were open late (9pm) on weekdays. This was one year ago. They honored the price they discussed on the phone and ma out to Ramsey Acura because they were open late (9pm) on weekdays. This was one year ago. They honored the price they discussed on the phone and made sure they had the exact type of car I was looking for before I went there. They provided me a test drive without any problems and were happy to discuss what needed to be done to get me the car the following day. Even though we ended up in the showroom 30 minutes after closing, they never pushed us out or made excuses to finish up later. Walked out with a fully loaded CL-Type S w/nav in the exact color I was looking for. Went back over the year to service the car and the service dept has always been professional and accurate in estimating time and cost. Could not be happier. Ramsey Acura was light years ahead of Manhattan Acura in professionalism and helpfulness. More

by pinot

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Price

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Yes

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Acura of Ramsey | Page 178

Acura of Ramsey Awards Awards

Acura of Ramsey Hours Hours

Norman Gravino

Artie Nevruzian

Erika Grudinina

Sal Manfredi

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