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Acura of Pleasanton
Pleasanton, CA
1,158 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,158 reviews
July 12, 2019
Auto maintenance service It’s a pain to have to take the time to take the auto in for service. However, Pleasanton Acura and Shaun made it as easy as possible to get through t It’s a pain to have to take the time to take the auto in for service. However, Pleasanton Acura and Shaun made it as easy as possible to get through the ordeal. They have a nice waiting room with drinks and snacks. Shaun kept me updated on the status of my oil change. Thanks! More
by DWITRA99
Verified CustomerEmployees Worked With
Shaun Dortch
July 11, 2019
Acura service Team We want to thank you a lot for the outstanding service and the wonderful team you have Acura. My husband and I keep mentioning how helpful, honest and We want to thank you a lot for the outstanding service and the wonderful team you have Acura. My husband and I keep mentioning how helpful, honest and friendly the service team is and we keep sharing that with our friends. Keep it up Acura team. You’re the best!!! More
by HANAN_RD06
Employees Worked With
Gary Chan
July 11, 2019
July 2019 service I had to have brake fluid flushed. Did an oil change at the same time. Ashley is super friendly, and very knowledgeable. Good addition to the service I had to have brake fluid flushed. Did an oil change at the same time. Ashley is super friendly, and very knowledgeable. Good addition to the service advisor team. More
by TEDWOLFRAM
Employees Worked With
Ashley Fritze
July 10, 2019
Outstanding Customer Service I was going to take my Acura to a local Mechanic for repairs when I was assigned Gary Chan from your Acura dealership. He displayed outstanding cust I was going to take my Acura to a local Mechanic for repairs when I was assigned Gary Chan from your Acura dealership. He displayed outstanding customer service skills and when out of his way to keep us coming back to Accra of Pleasanton. More
by TONYKIRST
Employees Worked With
Gary Chan
July 09, 2019
Great service Ashley did an excellent job. She addressed the service issues correctly and had everything taken care of for me. I was very pleased with her service Ashley did an excellent job. She addressed the service issues correctly and had everything taken care of for me. I was very pleased with her service. More
by TNARDOZZO
Employees Worked With
Ashley Fritze
July 09, 2019
Acura of Pleasanton Service Center Just had my car serviced and with great customer service. Very friendly and professional. Great communications and sensitive to time. Would hope to ha Just had my car serviced and with great customer service. Very friendly and professional. Great communications and sensitive to time. Would hope to have Ashley assist me in the future again. More
by ZACHNSUM
Employees Worked With
Ashley Fritze
July 09, 2019
The Air conditioner had stopped working As always, I was pleased with the service --I was kept informed by the Advisor, Ashley Fritze, and pleased to learn that the problem could be fixed. A As always, I was pleased with the service --I was kept informed by the Advisor, Ashley Fritze, and pleased to learn that the problem could be fixed. Ashley kept me informed of the progress. More
by MARYANN5
Employees Worked With
Ashley Fritze
July 08, 2019
Recall service Every time I come to the Acura of Pleasanton it’s a pleasant visit. The staff is alway super friendly and very helpful. If the appointment is going to Every time I come to the Acura of Pleasanton it’s a pleasant visit. The staff is alway super friendly and very helpful. If the appointment is going to be a long one they shuttle me to where I need to go and bring me back when I’m ready. I always have a great experience. More
by DONNADELEON
Employees Worked With
Shaun Dortch
July 08, 2019
Great Service & Friendly and yet professional environment. Was glad to meet Shaun and got him to help with the Service. He was informative and very helpful with the status of my car. Really am appreciated hi Was glad to meet Shaun and got him to help with the Service. He was informative and very helpful with the status of my car. Really am appreciated his help. Thanks Shaun! Hope to see you next time! More
by DAWN
Employees Worked With
Shaun Dortch
July 08, 2019
One of the best experiences purchasing a car EVER! The people that worked with me at Pleasanton Acura were not pushy. In fact, they were honest and very helpful! They gave me an incredible deal! Than The people that worked with me at Pleasanton Acura were not pushy. In fact, they were honest and very helpful! They gave me an incredible deal! Thank you Pleasanton Acura!!! More
by SKGARRIFIELD
Employees Worked With
Helder Pereira, Sam Alroubai, Justin Hernandez
