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Acura of Pleasanton
Pleasanton, CA
1,158 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,158 reviews
July 19, 2019
Great experience with no pressure. Great experience. Had challenges making decision but sales was patient and accommodating with no pressure. They were good in matching other dealer com Great experience. Had challenges making decision but sales was patient and accommodating with no pressure. They were good in matching other dealer competitive pricing with fair trade in price. More
by MIkek
Verified CustomerEmployees Worked With
Helder Pereira, Victor Banales
July 19, 2019
Perfect! Landon was great to work with! Everything was quick and efficient. We loved the option of Lyft as our shuttle. Amazing idea! I also loved being abl Landon was great to work with! Everything was quick and efficient. We loved the option of Lyft as our shuttle. Amazing idea! I also loved being able to schedule my appointment on-line. More
by EALUCKETT49
Employees Worked With
Landon Bura
July 19, 2019
Excellent attention to the customer. Very understanding Ashley was amazing. Kept me in the loop and got me out quickly. Recommended needed service as well as areas to keep an eye out for. Did not push in ne Ashley was amazing. Kept me in the loop and got me out quickly. Recommended needed service as well as areas to keep an eye out for. Did not push in needed service. More
by SNOWFOR4
Employees Worked With
Ashley Fritze
July 19, 2019
Dependable Acura Service I’ve had my Acura RDX from Pleasanton for five years. They’ve always been great for service. Informative, timely service is excellent. I always fee I’ve had my Acura RDX from Pleasanton for five years. They’ve always been great for service. Informative, timely service is excellent. I always feel welcomed and each service rep has been attentive and effective. I highly recommend Acura of Pleasanton. More
by LANDMTHOMSON
Employees Worked With
Marisol Arvizu
July 18, 2019
Excellent as usual I was told the service would take about an hour and a half; it took a little less than that. and everything was done perfectly. I will be back for m I was told the service would take about an hour and a half; it took a little less than that. and everything was done perfectly. I will be back for my next service. More
by DAN.JURCA
Employees Worked With
Gary Chan
July 18, 2019
Fast response, great customer service My car stuck in the parking gear as soon as I arrived home from work. It won’t start nor the shift could be moved. After calling the office, I was i My car stuck in the parking gear as soon as I arrived home from work. It won’t start nor the shift could be moved. After calling the office, I was instructed to call tow truck and had the car towed to the dealer after the hour. I called the dealer the very next morning, Gary was nice enough to offer the fastest service as I have a meeting in the office that day. In about 45 mins, a Lyft was arranged to pick me up and I got my car at 10am to drive to work. The process was fast and Gary called back twice to let me know the estimated pick up time and arrange the pick up. I would highly recommend the service! More
by Gina
Employees Worked With
Gary Chan
July 17, 2019
Shaun Dortch Shaun looked after me and my car, He showed me my car's service history and let me know what my car missed and what it needs to get it running for ano Shaun looked after me and my car, He showed me my car's service history and let me know what my car missed and what it needs to get it running for another 100K miles. Thanks Shaun for all your help! More
by J.ALMENDRALA
Employees Worked With
Shaun Dortch
July 17, 2019
Great Buying Experience I walked into the showroom not wanting to haggle buying a car and the experience and knowledge Victor Banales had made my buying experience a breeze. I walked into the showroom not wanting to haggle buying a car and the experience and knowledge Victor Banales had made my buying experience a breeze. He explained all the features of the car on sale, the warranty etc and without any haggling we were out the door with the car I wanted in less than an hour. More
by Razz
Employees Worked With
Victor Banales, Justin Hernandez
July 13, 2019
Service light came on at 205k washed car got ride to home follow up on extra items that are just be aware of brake are good light came on at 205k washed car got ride to home follow up on extra items that are just be aware of brake are good More
by GORDONLANG66
Employees Worked With
Landon Bura
July 12, 2019
Great service Acura Of Pleasanton really cares for their guests, and goes over and beyond to make your time there comfortable while waiting for your car. Shaun arr Acura Of Pleasanton really cares for their guests, and goes over and beyond to make your time there comfortable while waiting for your car. Shaun arranged a Lyft so I could shop while waiting for my 3 hour service to be complete. They were prompt and had my car done in the time window they had given me. More
by D Madrid
Employees Worked With
Shaun Dortch
