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Acura of Pleasanton
Pleasanton, CA
1,158 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,158 reviews
July 23, 2019
Thank you for ensuring that I was taken care of. Thank you thank you. I originally visited the service center on 06/27/19 for A1 service. At that time, they noted that 2 of my original tires were sho Thank you thank you. I originally visited the service center on 06/27/19 for A1 service. At that time, they noted that 2 of my original tires were showing dry rot. I returned to have the new tires installed.Thank you Ashley Frize!! More
by Paddy
Verified CustomerEmployees Worked With
Ashley Fritze
July 23, 2019
Great Acura Service My suspension felt way too stiff. I took my RDX to Acura Pleasanton and they found the issues. Rear shocks needed to be replaced and the front axels My suspension felt way too stiff. I took my RDX to Acura Pleasanton and they found the issues. Rear shocks needed to be replaced and the front axels. Now the car rides great! More
by PAULSCHAPIRA
Employees Worked With
Marisol Arvizu
July 21, 2019
Service The service was great. Everyone was very friendly, and Landon did a wonderful job. I would come back again. They also vacuumed the car which was very The service was great. Everyone was very friendly, and Landon did a wonderful job. I would come back again. They also vacuumed the car which was very nice. More
by SASH0
Employees Worked With
Landon Bura
July 21, 2019
A1 Service on my TSX The check in experience could be improved. Otherwise, Shaun and the team always does a great job on keeping you informed on what’s going on with your The check in experience could be improved. Otherwise, Shaun and the team always does a great job on keeping you informed on what’s going on with your car and more importantly, what needs to be done to keep your car well maintained. More
by FJKWAN
Employees Worked With
Shaun Dortch
July 21, 2019
Purchase of new car Stephen’s service was wonderful, and he provided very helpful tips and was able to help us decide the most beneficial deal for us. It was a very pleas Stephen’s service was wonderful, and he provided very helpful tips and was able to help us decide the most beneficial deal for us. It was a very pleasant experience at the dealership! More
by PIGSPINKPOD
Employees Worked With
Stephen Lao
July 21, 2019
Was very efficent The service was efficient and people who i dealt with were friendly. Ashley was able to advise me on how to go about alignment and tire rotations for The service was efficient and people who i dealt with were friendly. Ashley was able to advise me on how to go about alignment and tire rotations for a longer tire life. More
by SACHIN
Employees Worked With
Ashley Fritze
July 21, 2019
Recent repair Would return....found the cost acceptable and the expertise necessary. I had taken the car to a local repair shop and, although they tried to, they c Would return....found the cost acceptable and the expertise necessary. I had taken the car to a local repair shop and, although they tried to, they couldn’t do the repair. More
by BMAGGY
Employees Worked With
Marisol Arvizu
July 20, 2019
Marisol Arvizu Outstanding representative of Acura Pleasanton! Marisol wants the best for her clients. She is always willing to make the Acura Experience a posit Outstanding representative of Acura Pleasanton! Marisol wants the best for her clients. She is always willing to make the Acura Experience a positive one. I purchased my RDX at Acura Pleasanton 9 years ago because of the quality, rating and safety of the RDX. Service was important too! I have taken my RDX to Acura Pleasanton because of the quality service provided by Marisol and her team. She has always made it an effortless experience for me. I never stress when taking my SUV in for service. Thank you Marisol for all you do to make your client's visit a positive one. More
by WCC
Employees Worked With
Marisol Arvizu
July 20, 2019
Fast Service No waiting ... Landon had me signed in and on the road with a Lyft driver in about 10 minutes. Fast and efficient delivery ... Marisol delivered my c No waiting ... Landon had me signed in and on the road with a Lyft driver in about 10 minutes. Fast and efficient delivery ... Marisol delivered my car after service, explained what was done. Always attentive and personable. Pleasure to do business with Acura service department personnel. More
by GLS
Employees Worked With
Landon Bura, Marisol Arvizu
July 20, 2019
Noisy steering repair They took a couple of days to inspect an issue they had never seen before. The consultant called me several times to keep me informed of the progress They took a couple of days to inspect an issue they had never seen before. The consultant called me several times to keep me informed of the progress and offered me a loaner car. They found the problem and fixed the car. More
by TQ4CH
Employees Worked With
Landon Bura
