Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura of Pleasanton
Pleasanton, CA
1,158 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,158 reviews
August 01, 2019
Great Service Landon was great and the service was fast and effective. I think the cost is a little high. Overall, I highly recommend this acura dealer. Landon was great and the service was fast and effective. I think the cost is a little high. Overall, I highly recommend this acura dealer. More
by JAMES2828
Verified CustomerEmployees Worked With
Landon Bura
August 01, 2019
A1 and recall service completed on time. Excellent withs A1 service and software update required by recall completed on time as promised, but interior of car was not cleaned as I assumed. Tha Excellent withs A1 service and software update required by recall completed on time as promised, but interior of car was not cleaned as I assumed. Thanks . More
by ROLANDODELAPENA
Employees Worked With
Ashley Fritze
August 01, 2019
Knowledgeable, Clean and Responsible Acura of Pleasanton prepped our new car with accessories in an efficient manner; left the car cleaner than we dropped off and showed us how the access Acura of Pleasanton prepped our new car with accessories in an efficient manner; left the car cleaner than we dropped off and showed us how the accessories worked. We appreciate the thoroughness and professional manner that the staff greeted us and patiently checked to make sure that the services we contracted were correctly performed. More
by GOLDSTEIN5
Employees Worked With
Robert Whitlow, Marisol Arvizu
August 01, 2019
No vacuum My car supposed to be vacuumed but it’s dirty when I picked up. It happened all the time when I brought in for services My car supposed to be vacuumed but it’s dirty when I picked up. It happened all the time when I brought in for services More
by TUOC_NGO
Employees Worked With
Marisol Arvizu
July 30, 2019
Marisol was very helpful and went the extra mile. Marisol is very efficient and friendly, she appears to be the anchor of the service staff. I have been working with her for over 5-6 years. Marisol is very efficient and friendly, she appears to be the anchor of the service staff. I have been working with her for over 5-6 years. More
by THOMCHIN
Employees Worked With
Marisol Arvizu
July 30, 2019
Quick and hassle free service I appreciate Marisol’s professionalism. I dropped my suv for factory A-1 service call and one hour later it was all done and gone. My in &out was abo I appreciate Marisol’s professionalism. I dropped my suv for factory A-1 service call and one hour later it was all done and gone. My in &out was about 19 minutes. Thank you Marisol. More
by A. Rad
Employees Worked With
Marisol Arvizu
July 30, 2019
Keeping an old car running I have been servicing by 2003 RSX at Pleasanton Acura ever since it was bought. Because my car has been out of production for many years, the fro I have been servicing by 2003 RSX at Pleasanton Acura ever since it was bought. Because my car has been out of production for many years, the front struts were broken and had to special ordered. Marisol was very helpful in walking me through the process. More
by rsx guy
Employees Worked With
Marisol Arvizu
July 29, 2019
Service sucks Greeted and walked away as if I knew where he was going . Told me that my air filter needs to be changed and automatically assumed that I wanted it do Greeted and walked away as if I knew where he was going . Told me that my air filter needs to be changed and automatically assumed that I wanted it done . I came in and told them my concern about the vibrations in my car , Kept telling me that there was no time to have anything done but paper works said “ customer declined “ . They didn’t even reset my oil percentage after having the oil change . More
by DEANNALAM710
Employees Worked With
Michael Capas
July 25, 2019
Great Acura Service Take time to explain the needed services before starting the work. when the car is ready, they explain the performed work, conditions of tires, breaks Take time to explain the needed services before starting the work. when the car is ready, they explain the performed work, conditions of tires, breaks , battery, etc. More
by GIZZING@ATT.NET
Employees Worked With
Landon Bura
July 25, 2019
Marisol is the best as well as Landon...both terrific. Excellent having Marisol or Landon as our service advisor. They are personable, thorough and simply a pleasure to consult with. And the service work Excellent having Marisol or Landon as our service advisor. They are personable, thorough and simply a pleasure to consult with. And the service work was excellent, expensive but excellent. More
by ABOUT2
Employees Worked With
Landon Bura, Marisol Arvizu
